Update: Protector Trials, Minerva's Den, and final patch coming to a PC near you

[IllusionOfLife]

My biggest issue with the game is i have a 16x10 aspect ratio monitor and the game does'nt display correctly. Elizabeth and all at 2k are well aware of this problem but if it gets fixed or not we can only guess. 2k have yet to release any notes on the patch and judging by the way Elizabeth is only mentioning DLC in this thread they dont seem to care.

I thought the aspect ration fix was made months ago… hold on, let me look into it.

EDIT: Yeah, here it is. Here's the patch notes for the update they released on February 22nd of last year:

http://www.2kgames.com/cultofrapture...patchnumbertwo

[Relight]

I thought the aspect ration fix was made months ago… hold on, let me look into it.

EDIT: Yeah, here it is. Here's the patch notes for the update they released on February 22nd of last year:

Well, this point has been been argued ad nauseum, but... I don't know what 2K meant for that patch to address, however, the thing that players are not happy with, that is NOT fixed, is that the HUD is stretched. Circular items on the HUD should be truly circular, but you can clearly tell that the HUD is stretched because circular items appear as ovals.

[antfilm]

Well, this point has been been argued ad nauseum, but... I don't know what 2K meant for that patch to address, however, the thing that players are not happy with, that is NOT fixed, is that the HUD is stretched. Circular items on the HUD should be truly circular, but you can clearly tell that the HUD is stretched because circular items appear as ovals.

Yeah, you are absolutely right Relight, that is my issue and you are right to say this bug has been discussed over and over again. The patch or patches released so far have not fixed it. I still really want to play bioshock 2 having owned it for over a year now but the game for me is still broken and i feel i've wasted my money

[Hellboy]

About the DLC which wasn't supposed to appear yet. How do I delete it from my pc?

[Lady-SilverWolf]

Well, despite the unknown waiting period for the patch + DLC, I'm ok just playing both games again. I really couldn't care less about any minor glitches, because while they may be occasionally irritating, it doesn't actually take away from the game play itself, or the phenomenal story.

[revart1]

Is there any body out there...OMG this thread appears to be dying....Must administer life support...Gasp...Charging...OK Clear!...no pulse!...charge again..We musnt give up we ..need....this DLC....gasp...Liz....Liz

[Lady-SilverWolf]

Is there any body out there...OMG this thread appears to be dying....Must administer life support...Gasp...Charging...OK Clear!...no pulse!...charge again..We musnt give up we ..need....this DLC....gasp...Liz....Liz

heh, I lol'd

[rootbeertapper]

Patience, is a virtue.

[jaimilo]

bulletstrom is completly diffrent to bioshock and stay on topic


man you people are just so stupidly sad

[revart1]

Bulletstrom?...That was days ago
Gudt spilling iz a vertu twoo....Lol

[SquigPie]

This thread has now been zombified, we need Liz to come by with a chainsaw and an 8 gauge

[Hellboy]

About the DLC which wasn't supposed to appear yet. How do I delete it from my pc?

[Codex]

Get back on topic, please, posts prior to Hellboy's.

[Asuterisuku]

It's not hard; open the GFWL Marketplace, select the Downloads tab, and click delete next to the DLC you wish to be rid of.
In any case, I HAVE been contacted by Microsoft... However, they seem to be rather slow about putting the points back into my account; I've yet to receive the confirmation email they said they would send.

[Magic Lango]

Well, glad I missed that accidental release fiasco. Anyway, it's been 2 weeks since I last asked, so can we get an update Liz? Bueller? Anybody?

[Hellboy]

Don't ask..

[FireyFate]

Well, glad I missed that accidental release fiasco. Anyway, it's been 2 weeks since I last asked, so can we get an update Liz? Bueller? Anybody?

I wouldn't expect any useful information until the day it launches on GFWL... again.

I've seen better organized Egyptian press conferences.

[hamletsaysstuff]

Patch? Where are you patch? Patch come home!!!

[63jax]

Patch? Where are you patch? Patch come home!!!

what patch, you ask to much...lol

[JMV]

Waiting for Bioshock 2 GOTY, with all DLCs and updated ...

[SquigPie]

Waiting for Bioshock 2 GOTY, with all DLCs and updated ...

Neeever gonna happen!

[63jax]

Waiting for Bioshock 2 GOTY, with all DLCs and updated ...

never, ever, not possible, impossible,bla, bla, bla, and all other words that's starting with IM-xxxxxxxxx

[apoc_reg]

Listened to a weekend confirmed talking about minervas today, said its awesome so looking forward to a PC release!

[boxcarbully]

who confirmed what weekend where and said its awesome? keep dreaming.

[JediEagle]

"Weekend confirmed" . It's a podcast

http://www.shacknews.com/article/676...med-episode-49

[Hellboy]

Don't know what the last three posts are all about but there won't be any DLC-news here. As if there ever was any.. What's this topic about anyway?

[SquigPie]

Oh, so it's just some podcast that reviewed the dlc, not even for pc?

Hurray...how much use that is to us.

[mwinter77]

I wouldn't expect any useful information until the day it launches on GFWL... again.

I've seen better organized Egyptian press conferences.

Based on past history I would not expect any useful information - EVER - and at this point who even cares anymore.

I don't care other than the pure comedy of it all at this point - I kinda like watching a big $ oriented publicly traded (subsidiary) company completely screw the pooch - very entertaining actually (more than the game).

[boxcarbully]

i hope marin knows the sun only has 5 billion years of hydrogen left.

[Delacroix]

In terms of the patch and the Protector Trials, we had a working build but there were bugs in the code that would trigger problems with the game during specific situations, and we were not happy enough with the status of the build to release it for certification with Microsoft. As time moved on, we could not resolve these issues to our standards and so could not release to cert.

And I take it that after over 4 months from this post you still haven't done anything about it. Even more, the recent erroneus, unworking release of Protector Trials proves you've even regressed -- the build that got released on Games For Windows Marketplace does not work with the game at all.

As with all games, however, the dev cycle must end and patches and updates must conclude so that the team can move on to other projects. We hit that deadline without the content being in a state we were satisfied with, so we did not release it.

So, for PS3 and XBOX360 players, this cycle could have been long enough for them to enjoy the DLCs for a few months now, for PC players... no?

However, one of the core principles of the 2K Games community is to keep an open dialogue with gamers and listen to what they have to say. We are a company of gamers making awesome experiences for gamers - and given the conversations we've had over the past two weeks, we've decided to go back and finish the PC patch and Protector Trials. Currently, we are patching the final bugs in these two pieces of content and then will submit everything to certification. The cert process can take anywhere up to four weeks, but as we hit major milestones (passing cert or otherwise included) I'll tell you guys. We are projecting that the patch and the Protector Trials will be ready to cert in December and I'm happy to announce that they will be available free to the community.

Utter patheticness. It's been over 4 months from the date of this post and over 2 since the projected release date and still nothing. This is like a soap opera, or worse. Soap operas at least have some fans... such long and lousy development has no fans.

When we stopped development on Minerva's Den, it was not in a workable state and needed significantly more dev time to complete. As of now, we are not certain how much longer it would take to complete the project to our standards, but we have reallocated resources to work on completing the project so PC gamers can have this experience in Rapture along with 360 and PS3 owners.

Let me get this straight. You did a PS3 and XBOX360 build and then did what... remove the maps from your HDDs and had to restart from an early WIP or something? Please. Development of content takes place on PCs which MEANS you should have a fairly ready to run build already. If you don't... I just lack words to describe this.

Often, development is not a smooth and straight forward path.

Not in your case, it ain't.

We never want to disappoint our gamers and we will always listen to what you have to say and try to do what's right for you and the game. I want to thank all of you not only for your feedback, but also for your patience and understanding. Check back here for more information - I'll be updating this post as we hit key milestones in development.

You mean this, I have no doubts about it. But you need to understand. You try not to disappoint gamers, but you fail miserably. With such actions, you'll only make your fanbase smaller than it is now. The morale drop and distrust present in this thread now is proof to this.

I can tell you without a doubt that I would not make this announcement if I were not 100% certain this would happen.

I have a firm commitment from the team that when we reach key milestones (i.e. when we've gone in to cert, when we know release dates, when we hit any snags that may change the timeline) I'll tell you. If we pass or fail something, you guys will know.

Well, it's not December. It's March. And it didn't happen. And yes, as I have said before, you failed miserably. You could at least have the civil courage to admit it in front of us.

Great news. 2K has taken a huge step towards redeeming themselves to gamers.

I'm also glad that the voice of your customers matters to you. That fact makes me willing to reconsider my personal embargo on 2K products. This whole faux pas was something that should never have happened in the first place, but it's good to see 2K owning up to their error and working to make amends.

Lines such as this, lines full of praise and faith in you... lines about trust regained... that's how this thread looked like. What happened to it? Why have you decided to break your words and take a step back is beyond me.

I know it is a financial issue (even to the the point where it is conceivable payed dlc on pc would totally fail), but it still hurts that we have to go through all the upset of being denied content then having to complain to demonstrate that we want that content (something that is painfully obvious)...just to finally be told that yes at 'some point' in the future it will be available.....sigh i dunno, i have gamed on pc umpteen years, and i think its finally starting to feel like a struggle

As you can see, it's not just me -- other PC players also feel discriminated... Gaming on PC should be a pleasure, not a struggle, and you people at 2K Marin seem to have chosen "struggle" for us.

This is fantastic news, but what about the Metro Pack DLC? We STILL can't play the maps that we bought. Since the developers are taking the time to make patches for the PC, why not take the time to make a DLC playlist for all versions of the game?

Yes. Compared to the effort that has to be put into the PC ports of the DLC this can't be that big of an issue. We all have a right to play the DLC we purchased, and at this point this still isn't possible.

I don't care -when- a patch is released. I just want to know if one is coming now. Or something to make up for the $5-$10 wasted on a basically unplayable DLC pack.

The Rapture Metro DLC was worth 800 Microsoft Points which is the equivalent of $10. Many of us have not been able to play on the maps because they very very very rarely appear in public games. This makes playing the maps which we bought nearly impossible; and that statement is no exaggeration.

Yet, I am also disappointed that the Rapture Metro Pack wasn't as high of a priority for you guys. Thousands of people spent their money on this content, which is still being offered in the stores. If you admit that the playlist is an issue (albeit a less important one), but aren't going to do anything about it, then why hasn't the DLC been made unavailable for purchase? Neglecting to take it down only shows that 2k is happy with letting the money trickle in from this unplayable pack which doesn't meet the standards of the majority of consumers. I'm sure that little time or money would go into making such a small change as removing it from the list of available DLC. I still stand by my decision to buy only used 2K games and none of the DLC until this issue is resolved, since I have no guarantees in the future that my money will go toward content that will at some point function as expected.

That's what I'm saying. Hundreds of players bought the DLC and can't even use it. It's absolutely outrageous. It might seem like whatever 2k does, we'll never be happy about it, but it's the developers' fault for ignoring the DLC's obvious problems in the first place. If they had actually addressed the issue early on, they wouldn't be put into this situation now.

Like I've been saying, this patch is fantastic news for PC fans, but the lack of a playlist is still hurting players on the PC, 360 and PS3. Why fix one major problem but not another? The Vending Machine sounds don't matter at all and no one really cares, but we payed good money for the DLC so we could play on the multiplayer maps and months after its release, we still can't.

So then what does 2K intend to do for all the people they stole about $10 from?

We can't play Rapture Metro in public online. 2K really needs to either refund and make it free (thus allowing for more players to use the maps, and allow us to actually have random matches in them) or find some other way for us to ensure playing them.

An alternate to fixing the Metro pack problem would be to simply get the DLC released free and as a mandatory update/patch, as opposed to simply still commiting theft and fraud.

You're still selling an unusable product. That's wrong.

As I stated in an earlier post, if the playlist isn't coming, then the ability for future customers to buy Rapture Metro should be disabled. What is the company's stance on this solution? What kind of process would 2K have to go through to remove this particular DLC from stores? I realize that the company hates the idea of not receiving money retroactively, but there will be far less profit if future players of BS2 get shafted repeatedly by buying Metro. As such, complaints will continue to come in, which will go unresolved, leaving a bad taste in the mouth of every person who purchased/will purchase the pack.

Rapture Metro pack: make a playlist. That is not complex. Do it or refund the players' money. Otherwise, it's stealing from customers.

Is this suggesting that we ignore the fact that 2K is not fixing things like Rapture Metro, which is actually relevant, or the sounds of the game, just because one userbase out of 3 is getting free DLC that a bunch of other people had to pay $5 for?

Still no word on how you're going to make it up to all of us that bought the Rapture Metro?

(...)not getting a fix, nor even some kind of compensation for blowing $10 on nothing and not being able to play the maps.

I can't believe the multiplayer playlist issue is being swept under the carpet like this. You got it wrong from the start by deciding "not to split the player base" when you chose to put the maps in general matchmaking.

Meaning that although we got to play together (the dedicated fans who bought the maps, and the casual - yet still dedicated - fans who didn't) we barely ever got to see the new maps that we payed for. I've been in just 5 or so games on the new maps, and that was when there was a party of boosters in there who teamed up on me so I couldn't win.

The metro pack playlist is criminal tbh. I paid 800 points for it and not even played a map ONCE yet.

The question of Rapture Metro playlist is also a negligence that should have been fixed IMMEDIATELY.

What part of these sentences (especially the bold/underlined part) do you people at 2K fail to understand? Rapture Metro is a product we paid for and yet it's practically absent from public matches, the achievements in there are practically unavailable to us because you REFUSED to make a playlist/patch for the pack. From my point of view, this is an act of fraud. The refusal to fix this problem is IMO unlawful. And where fraud is present, consequences follow.

We're not going to be adding the playlist or vending machine sounds. We had a finite amount of time and resources and we prioritized for the biggest changes and improvements.

All right -- screw the vending machine sounds. They're cosmetics. But the Rapture Metro playlist is something you owe us, whether you like it or not. See my previous remark.

Now the question is, what is in "the final patch"?

Tell us what in the patch then please? That way we don't have to guess and then be told it isn't fixeable...

we are discussing a patch fix. Such as, since this will be a *final* patch, what bugs are going to be fixed? The fans deserve to know.

You also have not explained what the last patch even is. What is there to be excited about that?

Questions such as this one are repeating in this thread many times, now as for the answer...

I don't have finalized patch notes and I'm not going to be able to give you that stuff till much later.

You ARE working on a patch currently -- so please tell us what issues have you fixed already and what are you looking into currently. We haven't asked for a percentage number, only some evidence that something... an ACTUAL something is being done in this matter. And yet you keep behaving like we demanded a FINAL patch list. Sigh...

Please respect this, and understand I'm doing it for you - and keep this thread free of clutter from repeat posts. Thanks.

No. No respect for such behavior. We want to know what is being looked into, period. There is a crapload of bugs... I've had numerous crashes during the SP campaign that ruined the fun for me at least -- and I'm not the only one. MP -- I'm not even mentioning that any more (see: Rapture Metro question). And you can sure as hell bet on one thing: we WILL repeat stuff until you guys at 2K Marin start REALLY understanding what we want.

And this....

we have fixed mouse sensitivity issues and many v-sync option bugs

After 1 month from the questions about patch list being asked, after 2 months from the initial announcement -- is this really all?

Please keep this thread on topic and don't spam with repeat posts - otherwise I'll be closing it tempoarily until I have new info. I want this to be a place where new people can come and skim quickly for new topics since it's an informative thread. Thanks.

Now that's pathetic, insultive blackmail. No one cares what you want about this thread -- you don't pay for our products, we pay for your employer's products. We want information, not evasive pseudo-answers.

Seriously, people asking you for meaningful information is not spam. It's your customer base being unsatisfied with the non-answers you are giving, and calling you out on it. That's not spam, it's feedback. Honest feedback.

Precisely. If a community support specialist cannot cope with honest community feedback, then such a person should either learn how to do it, or let someone else do it. Now, *I*, a paying customer, am calling you out. Tread carefully when approaching me -- or you just might lose a customer. Are we clear?

2K said the same thing "working on it" but there was no patch released. It was cancelled. Maybe this time there might actually be a patch. But 2K said there would be better communication. There isn't. Some customers want to know what had been fixed so far. As I said in an earlier post, the patch won't fix the bugs for everyone (could be certain cpu or graphic cards that it might no work with). 2K had said this will be the last patch, so it needs to fix every bug they can. As far as some customers are concerned, "working on it" this time isn't good enough. They give every appearance of not learning a damned thing. The fans should have a right to know.

My thoughts exactly -- no communication, empty, unkept promises. I would only change the word in the last sentence to: Customers should have a right to know. I am no longer a fan of yours -- how can I be, with such ATTITUDE towards me? With such disrespect, with such NERVE to give me or other users infractions for throwing the bitter truth right into your faces? You must understand one thing: your fanbase AND customerbase is shrinking due to such treatment from you.

I don't have a full report for you guys today, but if you bought the content you will get your money back - the content going live and its sale were in error, so we're working with Microsoft right now to fix this.

Also... what is the meaning of the entire Protector Trials faulty release mess? Why have there been no refunds? At least I received no refund. Another promise not kept? More money STOLEN?

A mistake was made - giving you a specific department or person to blame is not professional on my part and not necessary for you.

Unprofessional -- well, protecting the individual at fault is unprofessional. The person responsible should be ostracized from the industry in order to protect us, gamers and CUSTOMERS from paying for unusable products and NOT EVEN GETTING REFUNDS.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

With all this said... it's been 4 months since the original post. It's been way longer since the decision of canceling the patch/DLC in the first place. It's been even longer since the initial news flash that promised Protector and Minerva release on PS3/XBOX360/PC -- and so far, only the console players can play the DLCs. But even they don't have the final patch, and neither do PC players. That sort of negligence is... horrific.

With March 4th, 2011, 2K Marin has lost a fan. I will no longer support any 2K Marin-signed product... except for the DLCs for BioShock 2. I will continue to support other 2K family franchises I appreciate -- such as 2K-published DNF or Borderlands and perhaps more future titles. But a big NO for 2K Marin.

If the authorities on this forum choose to approach this post in the wrong way, for example, by giving out an infraction, or banning me, I will refuse to buy ANY 2K product at all -- including BioShock 2 DLCs. Tread carefully.

[2K Elizabeth]

Friendly reminder: You don't need to repost everyone's comments in a huge mega-reply - if everyone did this, the thread would be unreadable and very spammish, so please, let's try to avoid that and keep conversation cohesive.

I do want to let everyone know that if someone hasn't received a refund yet, they should contact me immediately and directly. Everyone should have already - Delacroix, if this isn't the case for you, please let me know. The build you downloaded was not a final product and wouldn't work on anyone's machine - again, apologies to anyone who was confused while it was briefly available.

[Relight]

There are six Trial Arenas, each based on an area you'll remember from BioShock 2. These areas have been reworked from the ground up to look unique and, above all, provide a new gameplay flow specially crafted for the Protector Trial challenges.

I'm actually still really looking forward to the Protector Trials. I love BioShock 2's environments, and the whole idea that the Protector Trials maps are existing areas that have been re-imagined is very exciting to me. I can't wait to play them!

[jaimilo]

jeez your a really rude douche bag you know that delacroix

[Delacroix]

When I'm not getting stuff I paid for (fully playable DLC, fairly good running game), yes, I tend to be. Anytime, anywhere.

[2K Elizabeth]

Stay on topic, please. Insulting other members, or staff, or threatening anyone isn't okay. Talking about moderation isn't allowed. Please discuss the upcoming DLC - let's all avoid further warnings and infractions. They aren't fun for anyone.

[antfilm]

Stay on topic, please. Insulting other members, or staff, or threatening anyone isn't okay. Talking about moderation isn't allowed. Please discuss the upcoming DLC - let's all avoid further warnings and infractions. They aren't fun for anyone.

You keep telling us to just talk about the DLC. Why are you avoiding any mention of the patch???????

[2K Elizabeth]

You keep telling us to just talk about the DLC. Why are you avoiding any mention of the patch???????

You can talk about patches too!

[RaptureWillBeReborn]

You can talk about patches too!

WHY IS YOUR AVATAR A JACK-O-LANTERN?! (just curious).

On topic: I'm with a lot of other people. I'm completely sick and tired of all this waiting. I'll get both DLCs and the patch when the come out, but 2K has lost a customer. The last game I'll buy from them is BS:I, but that's just about it.

[2K Elizabeth]

WHY IS YOUR AVATAR A JACK-O-LANTERN?! (just curious).

On topic: I'm with a lot of other people. I'm completely sick and tired of all this waiting. I'll get both DLCs and the patch when the come out, but 2K has lost a customer. The last game I'll buy from them is BS:I, but that's just about it.

Off topic tangent: Decided to use my universal avatar (I use it for my Steam account, Twitter, anything catchall) and it's a pumpkin I carved many a year ago that someone said was very like my personality. It's awesome and orange and surprised!

More importantly: I understand where you are coming from, and trust me, absolutely no one here would rather wait than give you the content - as soon as it's completely through all the appropriate channels and tests, it will be ready for you to download. I'm sorry about the false alarm - I think that definitely made things much more irksome - but we're working on it, and I'm checking daily to see what's going on so when I do get the all-clear sign, I can post promptly.

[Death31133]

Will the DLC have achievements?