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Thread: Game crash is related to the UI (esp. save game menu)

  1. #1
    Join Date
    Apr 2008
    Location
    Oxfordshire, England
    Posts
    75

    Game crash is related to the UI (esp. save game menu)

    My game will often crash when trying to save a game (quicksave is fine).

    It's not always when *actually* saving the game (though is sometimes) but purely brining up the save game menu whilst playing will cause a hang about 25% of the time, either before, after or during the save.

    This can also happen when viewing City State messages (by clicking on the 'pop-up' icon or City), but seems much less prevalent.

    Hope this is fixed soon. Really loving the game aside from these crashes.

    Win 7 x64
    QX6700
    680i Motherboard
    GTX 480
    4GB Dominator RAM

    Playing on marathon speed.

    (sorry if this has already been posted I did look, but not got a lot of time right now).

  2. #2
    Join Date
    Sep 2010
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    Support
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    1,791
    Quote Originally Posted by RGS View Post
    My game will often crash when trying to save a game (quicksave is fine).

    It's not always when *actually* saving the game (though is sometimes) but purely brining up the save game menu whilst playing will cause a hang about 25% of the time, either before, after or during the save.

    This can also happen when viewing City State messages (by clicking on the 'pop-up' icon or City), but seems much less prevalent.

    Hope this is fixed soon. Really loving the game aside from these crashes.

    Win 7 x64
    QX6700
    680i Motherboard
    GTX 480
    4GB Dominator RAM

    Playing on marathon speed.

    (sorry if this has already been posted I did look, but not got a lot of time right now).
    No worries. Have you ensured that the steam.exe file and the exe for the game are running as administrator?

  3. #3
    Join Date
    Apr 2008
    Location
    Oxfordshire, England
    Posts
    75
    Quote Originally Posted by Tech Ian View Post
    Have you ensured that the steam.exe file and the exe for the game are running as administrator?
    I am the only user on this computer and I am the 'Administrator.' However I know from past experience that that's often not enough for Windows...

    I have now set 'Run as admin' for the Steam.exe and both CivV ones (standard and Dx11).

    Thanks a lot for the help, will let you know how it goes.

  4. #4
    If you set steam to run as admin, it gives you a message warning you about doing that. Are you sure that's a good suggestion to try?

  5. #5
    Join Date
    Apr 2008
    Location
    Oxfordshire, England
    Posts
    75
    Is it a good idea to do this or not? Based on 413x3's comment I didn't set it.

    This bug (also crashing when viewing Civilopedia now...) is beginning to drive me nuts!

    Thanks guys.


    EDIT: If possible I'd really appreciate it if someone at 2K/Firaxis could please comment as to whether this is a known issue and there is a fix in the works.
    Last edited by RGS; 09-30-2010 at 06:17 PM.

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