Installation issue

[OvermindDL1]

Tried installing, seemed to work until an error popped up at the end asking to goto a securom page, this is the email I sent off:

Attempted to install bioshock, the game installs and copies files, but when finished with that it then complains about needing to use the original disk and not a backup, click the button, and it then un-does everything it installed and exits. I bought the Limited Edition of Bioshock; figurine, 3 disks, and all, quite certain it is an original considering it is the one that came in the container. The inside ring of the disk contains a few sets of difficult to read numbers if you wish for them. One is: 21962-1V2L1; another is: 21962-1V2L0; another is: GI50201-L1; it also contains many bars of various shades and a couple icons that are too small to make out. Can take pictures and send as well if you wish. This system is well top of the line. So, why is it complaining about this when none of the other hundreds of game installation disks I have complain?

Thoughts?

[OvermindDL1]

Just for note, exact message given after file transfer is complete:

Please insert the original disc instead of a backup (1000).

Please have a look at http://www.securom.com/message.asp?m=copy&c=1000 for further, more detailed information.

[Bioshafted]

securom wil require you to get an analysis

http://www.securom.com/message.asp?m=analysis&l=en

(Make sure you send attached to email that if you had not already)

[OvermindDL1]

As stated above, when the button for that window is clicked, it removes the installation, hence I cannot run the analysis.

Never before owned a game that used SecuRom, not pleased thus far; nothing else has any issues at all.

[OvermindDL1]

Their support is apparently using very canned messages as they are now repeating having me try things that have already been attempted. Anyone else know how to fix this bug known as securom now?