WOW, every thread is about Crash!, Crash!!, Crash!!!
This game should be withdrawn!! until the faults are fixed, I haven't been able to play this game for more than 10min, it has cost me hardware (PSU) + extra fan upgrades, when it is the software breaking my machine!!!
I mean come on guys, you know when enough is enough, we all really want to play the Civ V game, but this is ruining the whole experience.... I for one am know going to leave it until it's fixed.
One disgruntled customer
Splud, ive been asking for info from ALOT of people, and the crashes that are being posted, are NOT as rampant as they look here.
There is one that seems to need a patch, affecting out spanish friends.
Most others are solvable, with at least a workaround, until a patch correct it.
If youd like help, post a dxdiag, and i may ask for a hijack this after that
DX Diag x64
------------------
System Information
------------------
Time of this report: 9/26/2010, 19:09:31
Machine name:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 1704MB used, 5435MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 470
Manufacturer: NVIDIA
Chip type: GeForce GTX 470
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06CD&SUBSYS_34F51458&REV_A3
Display Memory: 4063 MB
Dedicated Memory: 1248 MB
Shared Memory: 2815 MB
Current Mode: 2560 x 1600 (32 bit) (60Hz)
Monitor Name: Dell 3008WFP(Digital)
Monitor Model: unknown
Monitor Id: DEL4035
Native Mode: 2560 x 1600(p) (59.860Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6063 (English)
Driver Version: 8.17.12.6063
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/11/2010 14:46:00, 12787304 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-458D-11CF-4760-F9141DC2C535}
Vendor ID: 0x10DE
Device ID: 0x06CD
SubSys ID: 0x34F51458
Revision ID: 0x00A3
Driver Strong Name: oem1.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section00 4:8.17.12.6063ci\ven_10de&dev_06cd
Rank Of Driver: 80E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Ok perfect, what exact issue is plaguing you?
OK, well at 1st I had my GTX 470 with a GTX 260 as phsyx, the demo crashed before even playing, lots of tweaking and de-tweaking..I then got the retail version hoping all would be well, but alas my very new power supply then stopped working?? so I put my old one in and all is fine again running Win7x64. I also removed the GTX 260 hoping that would help. All my other games inc Mafia 2 no probs etc. I play Civ 5 and my PC stops responding, most of the time i have to hard reset, but i have caught it once and recorded the temp at 65c (no biggy?) DirectX9 black map, icons flashing...Direct10/11 can play a little while max so far 30mins and then all the graphics turn a wired color and freeze..a bit like if your computer just overheated? Which according to the fan temps should be fine.
Please help and thankyou for taking the time to look into the problem.
Yes, that doesnt sound happy
When Civ was crashing on me, it only SEEMED to hard lock the PC, the Crash dialog would appear "Behind" the game, and i could only "see" it, because the mouse would change from Civ mouse, to windows mouse, only at that point.
Now, funny colors = not good at all, i agree completely and fully.
Can you try the following for a day to narrow it down.
Run in windowed, and not fullscreen.
If Crashes still happen, bump Leader animation to low.
Turn Vsync on
If any of those stop the crashes entirely, wed love to know, and it will help 2k/firaxis get a patch in to address it permanently
Originally Posted by QuantumTarantino
OK trying it now....
Good luck man, your PC is a beast, and SOMETHING is confusing it, we just gotta figger out what
OK as you can see that didnt take long, this time the crash was worse, before the mouse would still move? but win wouldnt respond. This time small squares lit up & then the map would turn wierd colours and i had to reboot. my pc is not liking this and am worried that more hardware will die soon with all this heavy rebooting??
I did exactly as you asked, the reason i dont think it is my computer is that i have no probs running all the benchmark software and very lastest games inc starcraft2 which was also problematic when 1st launched.
Patch maybe soon hey???
PSU cannot be affected by any software in your PC, so its death has nothing to do with Civ5. As for hard locked PC - uninstall GPU driver and use CCleaner to get rid of any of its remainins, install GPU driver back, run Furmark, Memtest and Orthos (1 copy of orthos running per every CPU core) - run each test individualy - if one of them starts to lock your PC you should be able to figure out if its HW failure.
Already did that, used driver sweeper & CCleaner and then ran the benchmarks no problems, I think the PSU (Corsair AX850) was a coincidence, hopefully....?
OK just tried fur-mark again and the same problems little squares followed by wired colors only with fur-mark it happened at 85c...with CivV it happened at 65c
So any idea what the problem could be?? should i under-clock everything and try again??
Why is it only CivV and not any other progs that have this problem??
If I were you I would already do RMA - failing to run correctly at stock speed is good enough reason for RMA.OK just tried fur-mark again and the same problems little squares followed by wired colors only with fur-mark it happened at 85c...with CivV it happened at 65c
So any idea what the problem could be?? should i under-clock everything and try again??
Why is it only CivV and not any other progs that have this problem??
When its failing both FurMark and Civ5 with exactly same problem its unlikely to be driver problem. Its also possible that your other games arent as demanding.
Ediit: IIRC you mentioned that you have 2 GPUs - try other one instead of your GTX260.
Last edited by Rebel44; 09-25-2010 at 07:28 PM.
Wow not the answer i was expecting... have you noticed that over 80000 views on the Civilization V support already!! (and thats just page 1!) Maybe its not the hardware? plus- if it is that demanding then turning off the nice features should work?? But no, it still crashes
Oh and as i said earlier i already removed the GTX260 to simplify my PC just for this game.
Last edited by splud; 09-25-2010 at 07:35 PM.
Your hardware is fine. Running myself on GTX260M in HD on my laptop. Follow the instructions below from the steam thread. That should get you into the game. There are some other bugs that havn't been fixed....
Most likely not related to hardware specs. There seem to be many bugs but for this one here is the solution set that i have tested myself and know works to get to gameplay. Obviously this only solved the issues i experienced.
*** Steam thread ** just added = http://forums.steampowered.com/forum....php?t=1440653
General Issues:
1. Incorrect or not updated drivers (graphics)
2. Some people have foreign language accents charaters in gamepath ex. accent e
3. Most common = suspect steam pack or installer does not install correctly or maybe corrupt from source. Reinstall C++ and DIrectX as administrator from steam applications.
4. Graphics & poor programming issues
Good luck,-=DocDire=-
Last edited by DocDire; 09-25-2010 at 07:56 PM.
Honestly guys, c'mon. If you have to run half a dozen diagnostic tools and tweak the very innards of your system WHEN IT ALREADY HAS THE RECOMMENDED SPECS, something is rotten in Denmark. (Apologies to Danes everywhere.)
If the recommended specs need revision, then revise them already.
1: have tried both beta and whql drivers same crashesYour hardware is fine. Running myself on GTX260M in HD on my laptop. Follow the instructions below from the steam thread. That should get you into the game. There are some other bugs that havn't been fixed....
Most likely not related to hardware specs. There seem to be many bugs but for this one here is the solution set that i have tested myself and know works to get to gameplay. Obviously this only solved the issues i experienced.
*** Steam thread ** just added = http://forums.steampowered.com/forum....php?t=1440653
General Issues:
1. Incorrect or not updated drivers (graphics)
2. Some people have foreign language accents charaters in gamepath ex. accent e
3. Most common = suspect steam pack or installer does not install correctly or maybe corrupt from source. Reinstall C++ and DIrectX as administrator from steam applications.
4. Graphics & poor programming issues
Good luck,
2: I'm an Aussie does that count as english??
3: Tried that and i just played for a whooping 25min before crash... Yeh!!
4: I Agree
'Foreign accent marks' refers more to (alt+number) characters. If your name is in English, with no weird characters - you're fine.
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