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Thread: 100% CTD during Strategic view

  1. 09-21-2010 #1
    keithburgun
    Junior Member
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    Sep 2010
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    6

    100% CTD during Strategic view

    So, I like to play with the Strategic view, because I like to spend my time making decisions and not watching the same animation 10000 times in a row.

    Unfortunately, it has been crashing to desktop just about every time after about 10 turns in this view. Not sure what causes it but it happens every time.
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  2. 09-21-2010 #2
    bigden's Avatar
    bigden
    Firaxis Producer
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    Can you post the top sections of your DXDIAG (down through video). Also, in your preferences, do you have Strategic View set to high-resolution textures?
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  3. 09-21-2010 #3
    Drewg22
    Junior Member
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    I don't have this happen all the time but have had 3 to 4 CTDs when trying to switch back from strategic to normal.

    Running:

    Dell XPS M1730
    2g ram
    2.2 Intel core Duo
    Vista Home
    NVidia 8700M GT
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  4. 09-21-2010 #4
    ShadowAesir
    Junior Member
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    Sep 2010
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    Same issue here. I go into strategic, move around a bit, and BOOM. CTD. Nevermind that I can't play in DX 11, and no one is doing anything about it...

    Edit: DXdiag info.


    ------------------
    System Information
    ------------------
    Time of this report: 9/22/2010, 08:31:35
    Machine name: MUSAI-PC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~3.0GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 1715MB used, 6471MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5700 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x68BE)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_03341043&REV_00
    Display Memory: 2805 MB
    Dedicated Memory: 1014 MB
    Shared Memory: 1791 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: W2353
    Monitor Id: GSM56F0
    Native Mode: 1920 x 1080(p) (59.934Hz)
    Output Type: HDMI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
    Driver File Version: 8.17.0010.1043 (English)
    Driver Version: 8.771.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/20/2010 13:08:33, 616960 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BFE-11CF-E077-3E23BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x68BE
    SubSys ID: 0x03341043
    Revision ID: 0x0000
    Driver Strong Name: oem11.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8 .771.0.0ci\ven_1002&dev_68be
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    Last edited by ShadowAesir; 09-21-2010 at 07:43 PM.
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  5. 09-21-2010 #5
    spathi
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    I can confirm 100% CTDs on Strategic view.

    have it happening every single time i switch it and pass couple turns. What exactly should i post from DXDIAG ?

    here's the error civ reported during crash :

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV_DX11.exe
    Application Version: 1.0.0.7
    Application Timestamp: 4c93b53a
    Fault Module Name: CivilizationV_DX11.exe
    Fault Module Version: 1.0.0.7
    Fault Module Timestamp: 4c93b53a
    Exception Code: c0000005
    Exception Offset: 003e6db0
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
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  6. 09-21-2010 #6
    spathi
    Member
    Join Date
    Sep 2010
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    31
    ok, here's my dxdiag info :


    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
    Language: English (Regional Setting: English)
    System Manufacturer: Acer
    System Model: Aspire 6920
    BIOS: Ver 1.00PARTTBL6
    Processor: Intel(R) Core(TM)2 Duo CPU T5900 @ 2.20GHz (2 CPUs), ~2.2GHz
    Memory: 4094MB RAM
    Page File: 1276MB used, 2692MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 9500M GS
    Manufacturer: NVIDIA
    Chip type: GeForce 9500M GS
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0405&SUBSYS_01461025&REV_A1
    Display Memory: 2286 MB
    Dedicated Memory: 495 MB
    Shared Memory: 1791 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
    Driver Version: 8.17.0012.5896 (English)
    DDI Version: 10
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 7/10/2010 00:38:00, 12471400 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4745-11CF-9D64-4A211FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0405
    SubSys ID: 0x01461025
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
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  7. 09-21-2010 #7
    Tech Ian
    Super Duper Member
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    Delete the files in the following folder:

    \My Documnets\My Games\Sid Meier's Civilization 5\cache\

    As well as config.ini, GraphicsSettingsDX9.ini and GraphicsSettingsDX11.ini in...

    \My Documents\My Games\Sid Meier's Civilization 5\
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  8. 09-21-2010 #8
    spathi
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    deleted said files, and nope, yet another crash while in strategic view

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV_DX11.exe
    Application Version: 1.0.0.7
    Application Timestamp: 4c93b53a
    Fault Module Name: CivilizationV_DX11.exe
    Fault Module Version: 1.0.0.7
    Fault Module Timestamp: 4c93b53a
    Exception Code: c0000005
    Exception Offset: 003e6db0
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409




    before discovering the strategic view i played several complete games without a single crash, thus i'm pretty sure it has something to do with strategic view :/
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  9. 09-21-2010 #9
    spathi
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    tried running with directx9 for a change, same ☺☺☺☺

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV.exe
    Application Version: 1.0.0.7
    Application Timestamp: 4c93b50f
    Fault Module Name: CivilizationV.exe
    Fault Module Version: 1.0.0.7
    Fault Module Timestamp: 4c93b50f
    Exception Code: c0000005
    Exception Offset: 00409900
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
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  10. 09-22-2010 #10
    HaterTot
    Junior Member
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    just in case volume of complaints has any affect on whether this issue will be addressed or not, I am having this issue as well. It's 100% consistent.
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  11. 09-22-2010 #11
    kodiak437
    Junior Member
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    Same issue here. I can go 1 turn or 100 turns then it just CTD. Changed all setting to low, changed resolution, ran windowed, ran as admin… made no difference.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV_DX11.exe
    Application Version: 1.0.0.7
    Application Timestamp: 4c92b5dd
    Fault Module Name: CivilizationV_DX11.exe
    Fault Module Version: 1.0.0.7
    Fault Module Timestamp: 4c92b5dd
    Exception Code: c0000005
    Exception Offset: 0015e256
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Precision WorkStation 670
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
    Processor: Intel(R) Xeon(TM) CPU 3.00GHz (4 CPUs), ~3.0GHz
    Memory: 6144MB RAM
    Available OS Memory: 6078MB RAM
    Page File: 2354MB used, 9799MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 64bit Unicode
    Last edited by kodiak437; 09-22-2010 at 10:44 AM.
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  12. 09-22-2010 #12
    TimeOut
    Junior Member
    Join Date
    Sep 2010
    Posts
    4
    Same here. Happens every time when I open the strategic map. It is independent of any settings I can choose in the graphical options including windowed, fullscreen or high-res textures.

    It is also unaffected by the type of actions I do on the strategic map. It will CTD after a short amount of time, even if you just sit there, without moving the mouse or doing anything at all.

    How fast the crash appears seems to be connected to the zoom level of the strategic map. The more zoomed out the view is, the faster the crash appears. It will happen regardless after a short amount of time though.

    Problem Event Name: APPCRASH
    Application Name: CivilizationV_DX11.exe
    Application Version: 1.0.0.7
    Application Timestamp: 4c92b5dd
    Fault Module Name: CivilizationV_DX11.exe
    Fault Module Version: 1.0.0.7
    Fault Module Timestamp: 4c92b5dd
    Exception Code: c0000005
    Exception Offset: 0015e256
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1031
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    DXDIAG at external nopaste, because the length restrictions on forum posts don't allow me to post it (even just the graphics section) here.

    Link: http://nopaste.info/ed5ad8d575.html
    Last edited by TimeOut; 09-22-2010 at 04:20 PM.
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  13. 09-22-2010 #13
    Alyosh
    Junior Member
    Join Date
    Sep 2010
    Posts
    1
    I'm running into the same thing. Game runs perfectly fine in regular mode but will invariably generate a CTD in strategic mode. I think my longest stretch in strategic mode is 10 turns.
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  14. 09-22-2010 #14
    spathi
    Member
    Join Date
    Sep 2010
    Posts
    31
    Can we have an estimate release date of a patch that will fix this problem please ?

    Because right that's pretty much the only thing that stops me from purchasing the game.
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  15. 09-23-2010 #15
    spathi
    Member
    Join Date
    Sep 2010
    Posts
    31
    24 hours pass and there's no replies from tech support :/
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  16. 09-24-2010 #16
    viewtifuljon
    Junior Member
    Join Date
    Sep 2010
    Posts
    2
    Having the same issue here. It happens more frequently in DX9 mode, but does happen on both.

    9800GTX+, E8400 3.0Ghz Dual-Core, 4 GB RAM, 7 Home Premium

    Well within the minimum specs, and mostly within the recommended.

    Would really appreciate a response at some point, 2K.... :\
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  17. 09-24-2010 #17
    spathi
    Member
    Join Date
    Sep 2010
    Posts
    31
    and yet another day passes with no response..
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  18. 09-24-2010 #18
    QuantumTarantino
    Uber Member
    Join Date
    Sep 2010
    Posts
    4,499
    Spathi, with a strange issue, it will take time to narrow down.

    Id rather the Developers work on it, than keep me updated on the fix.
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  19. 09-24-2010 #19
    QuantumTarantino
    Uber Member
    Join Date
    Sep 2010
    Posts
    4,499
    Devs, i get crashes in strategic as well

    DXDIAG below

    ------------------
    System Information
    ------------------
    Time of this report: 9/25/2010, 03:28:54
    Machine name: JAYNB-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
    Language: English (Regional Setting: English)
    System Manufacturer: Acer
    System Model: Aspire 5551
    BIOS: InsydeH2O Version V1.02
    Processor: AMD Athlon(tm) II P320 Dual-Core Processor (2 CPUs), ~2.1GHz
    Memory: 4096MB RAM
    Available OS Memory: 3834MB RAM
    Page File: 1882MB used, 5785MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Mobility Radeon HD 4200 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9712)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_036E1025&REV_00
    Display Memory: 1913 MB
    Dedicated Memory: 252 MB
    Shared Memory: 1661 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO22EC
    Native Mode: 1366 x 768(p) (60.042Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd 64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,ati umd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1041 (English)
    Driver Version: 8.762.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 8/3/2010 18:54:00, 598528 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-D452-11CF-8477-6423BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x9712
    SubSys ID: 0x036E1025
    Revision ID: 0x0000
    Driver Strong Name: oem12.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880M:8.76 2.0.0ci\ven_1002&dev_9712
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025036E& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6004 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 12/15/2009 03:07:04, 2225952 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
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  20. 09-24-2010 #20
    Vastator
    Junior Member
    Join Date
    Sep 2010
    Posts
    15
    This happened also to me with the demo.
    I still don't have tried with full game.

    Win7 pro 32 bit. Intel Core 2 duo p8600. Nvidia 9600m GT latest drivers
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  21. 09-24-2010 #21
    jryder
    Junior Member
    Join Date
    Sep 2010
    Posts
    21
    I get this consistently as well on both DX9 and 10/11. After opening Strategic View it will always crash within 5-10 seconds. I found turning V-Sync on seems to stop it though.
    Something to do with the FPS? When V-Sync is off and I open Strategic View, the FPS gets up to 500ish before the crash, whereas V-Sync obviously caps it.
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  22. 09-24-2010 #22
    SipSyrup
    Junior Member
    Join Date
    Sep 2010
    Posts
    25
    I might as well post in here since this is one of the many problems I'm experiencing with this game.


    Strategic view crashes for me randomly just by the virtue of being IN strategic view.

    About 1 in 5 times I can stay in strategic view as long as I don't move the camera too much and exit within 10 seconds.

    But if I stay in it longer than 30 seconds and move the camera around a bit it's almost a guaranteed crash.

    ------------------
    System Information
    ------------------
    Time of this report: 9/25/2010, 14:24:34
    Machine name: ZB_NOTEBOOK
    Operating System: Windows Vista™ Business (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)
    Language: English (Regional Setting: English)
    System Manufacturer: FUJITSU SIEMENS
    System Model: AMILO Xa 2529
    BIOS: Version 1.0
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-56 (2 CPUs), ~1.8GHz
    Memory: 2046MB RAM
    Page File: 1130MB used, 3206MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 8600M GS
    Manufacturer: NVIDIA
    Chip type: GeForce 8600M GS
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0425&SUBSYS_110C1734&REV_A1
    Display Memory: 1011 MB
    Dedicated Memory: 243 MB
    Shared Memory: 767 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver Version: 8.17.0011.9634 (English)
    DDI Version: 10
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 1/22/2010 11:50:59, 9388648 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-4765-11CF-2651-07311FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0425
    SubSys ID: 0x110C1734
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_17348405& REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6167 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/28/2010 18:23:36, 3154920 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
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  23. 09-24-2010 #23
    SipSyrup
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    When I started up the game trying to reproduced this it crashed about 5 seconds after starting strategic view.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV.exe
    Application Version: 1.0.0.17
    Application Timestamp: 4c9b9294
    Fault Module Name: CivilizationV.exe
    Fault Module Version: 1.0.0.17
    Fault Module Timestamp: 4c9b9294
    Exception Code: c0000005
    Exception Offset: 001e1756
    OS Version: 6.0.6002.2.2.0.256.6
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
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  24. 09-24-2010 #24
    bigden's Avatar
    bigden
    Firaxis Producer
    Join Date
    Jul 2007
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    546
    Your video card is lower than the min-spec card we've identified on the nVidia side. You can see a comparison of the different cards here:

    http://en.wikipedia.org/wiki/Compari...ocessing_units
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  25. 09-24-2010 #25
    SipSyrup
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    FYI the 8600 gets the same performance on 3DMark as the average score of people using a 7900.

    And strategic view actually takes less resources than normal view.

    Jumping on every opportunity to pass the responsibility when at the same time you're ignoring the other 90% of the problems isn't doing you any favors either.


    EDIT: After reading jryder post I decided to try to reproduce the bug with VSync I discovered much to my surprised that the game stopped crashing in strategic view!!!(for now). It doesn't seem unthinkable that the increase in frame rate in this view causes unexpected problems and crashes. I'm going to test if the crash that occurs after x turns is also gone with VSync turned on.

    I suggest everyone having this problem to enable VSync and report back. Be sure you don't VSync disabled through your hardware control panel like I normally have.

    I know what I said is way too harsh but I'M PISSED
    Last edited by SipSyrup; 09-24-2010 at 08:08 PM.
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  26. 09-25-2010 #26
    viewtifuljon
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    I appreciate the reply, devs. It's good to get some feedback, even if it isn't necessarily a solution. We understand that there's a lot to do.

    In any case, I can also confirm that putting Vsync on DOES indeed stop the crashing. It's kind of a problematic workaround, since Vsync locks my framerate lower than I'd like it, and DX9 mode crashes ever 20 turns or so...

    But a problematic solution is better than none.

    Thanks!
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  27. 09-25-2010 #27
    TimeOut
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    VSync for me: Switching it on had no effect. Forcing it with the driver control panel merely delayed the crash for longer.

    This is also consistent across any number of reloads and games. Probably added another 30 seconds or so to the time until it crashes.
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  28. 09-25-2010 #28
    shamsael
    Junior Member
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    I always crash after around 25 turns of strategic view. Although, the very first time I used strategic view I crashed in the first 10 seconds when I tried to zoom in all the way, but I have not been able to reproduce that specific crash.

    I have ATI Radeon HD 3200, and I play in DX9 mode. I just updated the drivers today, crash persits.

    I've turned on V-Sync both in game and in Catalyst Control Center, but this has had no effect.

    The game runs fine in normal view. What other info do I have to post to make this legit?

    I like how they lied and swore I would be able to play the whole game in strategic mode.
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  29. 09-26-2010 #29
    kodiak437
    Junior Member
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    Turning on Vsync did not work for me. Played for a few hours in normal view and it work fine. The min i even switch to the strategic view, the game will crash with 25 turns even if i'm not in strategic view. Also, if i switch to strategic view then back to normal and save, it will crash within 25 turns of me loading the save.
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  30. 09-27-2010 #30
    kodiak437
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    Thumbs down

    I guess this is not an important issue since we still have no response from support.
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  31. 09-27-2010 #31
    WalMartSecurity
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    I'm pretty sure strategic view is just bugged. It crashed for me at random times, so I just stopped using it. It's something they'll need to patch.
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  32. 09-27-2010 #32
    AliC
    Junior Member
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    I just had my first crash, not sure I would call it a CTD as I had to Ctrl-Alt-Del to bring up the Start Task Manager choice, because Alt-Tab was not switching: I was stuck on the strategic view screen.

    Turn 268, Tutorial mode full game, and I had just researched the Tech. that reveals coal. I don't usually use the strategic view from turn-to-turn, but I do use it when looking for resources etc. So I was looking for Coal, and I'd configured the view's options to only show resources, and I was looking for maybe 15-20 seconds, when it froze.

    [UPDATE] I just now loaded the autosave from turn 260 and ran it through to 267, the turn before I research the tech. that reveals coal, and went to the strategic view, and it crashed after like 40 seconds or something. I'd tried to crash it straight after loading the save game and I could not.....so not sure, but it doesn't appear related to the new resource possibly appearing on the map.

    [UPDATE] Now I just crashed it straight from the turn 260 autosave game - sat it in strat. view for a while, didn't change a thing, then it froze when I started to mouseover icons.

    VSync and High Detail Strategic View are both on (VSync always was from install, don't know why others have to turn it on...)


    I also have a crash-minidump file: civilizationv_dx11_201080_crash_2010_9_27T15_37_58 C0.mdmp in my "D:\Program Files\Steam\steamapps\common\sid meier's civilization v" folder. Let me know if you want the list of modules / module versions output from this file too (I have Visual Studio). It summarises the following:

    -------- minidump ---------------------------------------------

    Dump Summary
    ------------
    Dump File: civilizationv_dx11_201080_crash_2010_9_27T15_37_58 C0.mdmp : D:\Program Files\Steam\steamapps\common\sid meier's civilization v\civilizationv_dx11_201080_crash_2010_9_27T15_37_ 58C0.mdmp
    Last Write Time: 27/09/2010 16:38:00
    Process Name: CivilizationV_DX11.exe : d:\program files\Steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
    Process Architecture: x86
    Exception Code: 0xC0000005
    Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
    Heap Information: Not Present

    System Information
    ------------------
    OS Version: 6.0.6002
    CLR Version(s):

    -------- end of minidump ---------------------------------------

    (dxdiags in next post)
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  33. 09-27-2010 #33
    AliC
    Junior Member
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    Sep 2010
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    (Had to remove the deinterlace caps section due to post limit)

    ------------------
    System Information
    ------------------
    Time of this report: 9/27/2010, 18:43:56
    Machine name: ALI50
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: EX38-DS4
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz (2 CPUs), ~2.7GHz
    Memory: 2046MB RAM
    Page File: 1612MB used, 2734MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 9600 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 9600 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_00000000&REV_A1
    Display Memory: 1266 MB
    Dedicated Memory: 499 MB
    Shared Memory: 767 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor: BenQ E2200HDP DVI
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver Version: 8.17.0012.5896 (English)
    DDI Version: 10
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 7/9/2010 23:37:00, 9818728 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4562-11CF-B874-0C201FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0622
    SubSys ID: 0x00000000
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A002& REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5485 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 9/19/2007 10:11:48, 1959832 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A002& REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5485 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 9/19/2007 10:11:48, 1959832 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Last edited by AliC; 09-27-2010 at 01:32 AM. Reason: added info on missing section
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  34. 09-27-2010 #34
    kodiak437
    Junior Member
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    Patch didn't help me...

    Anyone else have better luck?
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  35. 09-27-2010 #35
    QuantumTarantino
    Uber Member
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    Patch didnt address this
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  36. 10-02-2010 #36
    kodiak437
    Junior Member
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    Any update on this? Anyone get it to work without crashing? Or, do we just assume that the strategic view will never work?
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  37. 10-09-2010 #37
    B4ndit1
    Junior Member
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    Thumbs down

    Same here. I have performance issues in normal 3d view (too low fps and unfortunatelly a bit unplayable), and constant crashes in strategic view... I have sometimes (with a lot of luck) 10-15 turns without crash, sometimes i cant play even one turn, but generally it's something like random crash every 5 turns (random places: my turn/ai turn, messing with layouts, in civilopedia, city screen, entering some menu, moving camera, scrolling or whatever else). This is ridiculous... 15 minutes of playing and then 10 minutes reloading. I can't imagine how someone could release such thing, because I just can't believe that 2K Games didn't know about this issue during tests...
    Last edited by B4ndit1; 10-09-2010 at 01:18 AM.
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  38. 10-09-2010 #38
    kodiak437
    Junior Member
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    Welcome to the club!!!
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  39. 10-09-2010 #39
    B4ndit1
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    one more thing. Generally speaking, crashes are less frequent (or even there are none of them) in first 50-100 turns. When the game starts getting interesting, it's crashing like hell.
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  40. 10-09-2010 #40
    Numi
    Junior Member
    Join Date
    Sep 2010
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    Not that anyone really cares, but I also cant play in Strategic view despite loving it because as soon as i move around in it, it gives me a nice CTD...
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