Can't install game due to Steam.

[eguidez]

As im installing civ5, i get this error during the steam install:

"Steam.exe (main exception): To run steam, you must first connect to the internet"

I'm connected via cable, no firewall, anti-virus is down, tried to install steam manually but it still gives me the same problem. Restarted comp, internet, reinstalled steam after deleting all old files. I have a great computer than can run sc2 on ultra. vista 32 bit.

I can't finish even installing civ5 because it requires steam to load up i guess.
I can install steam but when it trys to connect it gives me the error.

My ISP is Charter Communications. I don't have a firewall up. I called my ISP and they arent blocking anything.

im connected to the modem, not a router, so no ports being blocked.

i just bought civ5 and i cant play it.

[Tech Ian]

As im installing civ5, i get this error during the steam install:

"Steam.exe (main exception): To run steam, you must first connect to the internet"

I'm connected via cable, no firewall, anti-virus is down, tried to install steam manually but it still gives me the same problem. Restarted comp, internet, reinstalled steam after deleting all old files. I have a great computer than can run sc2 on ultra. vista 32 bit.

I can't finish even installing civ5 because it requires steam to load up i guess.
I can install steam but when it trys to connect it gives me the error.

My ISP is Charter Communications. I don't have a firewall up. I called my ISP and they arent blocking anything.

im connected to the modem, not a router, so no ports being blocked.

i just bought civ5 and i cant play it.

Restart system and when BIOS is loading keep hitting F8, and then select Safe Mode with Networking and give it another go

[shank]

Restart system and when BIOS is loading keep hitting F8, and then select Safe Mode with Networking and give it another go

Ya, this hasn't worked. I tried installing but got the Main Exception error. I tried rebooting in safe mode with networking. I could still surf the net, but got the "Main Exception" error. I am running no firewall or other blocking software. I am using a connection provided to me by my deployed location. I don't think, however, that they're preventing me from accessing Steam. Any ideas?

[Liberal]

The American embassy or consulate where you are deployed should be able to tell you whether your location blocks Steam (or any other download).

[QuantumTarantino]

Ya, this hasn't worked. I tried installing but got the Main Exception error. I tried rebooting in safe mode with networking. I could still surf the net, but got the "Main Exception" error. I am running no firewall or other blocking software. I am using a connection provided to me by my deployed location. I don't think, however, that they're preventing me from accessing Steam. Any ideas?

I agree with liberal, it does SOUND like a firewall completely blocking steam to me, but we dont know enough to be able to diagnose it for you

[Liberal]

Incidentally, much gratitude for what you're doing. Here's hoping that this is the worst problem you encounter while there. Come back safe and sound.