
Originally Posted by
Tech Paul
Hello,
In order to fully troubleshoot the problem that you are having please try the steps below:
1. Delete all temporary files from your system.
Hold the windows key and press the 'R' key, this will open the Run window
Type 'temp' then click OK or Navigate to C:\Windows\Temp and delete all files in this folder.
Type '%temp%' then click OK or Navigate to C:\Documents and Settings\*Your User Name*\Local Settings\Temp and delete all the files in this folder.
You may need to turn on the ability to view hidden files and folders to do this. To do so, double click My Computer, then click Tools and Options. Then click View and select the option to view all hidden files.
Then reboot and try the game again.
2. Close down all background tasks.
To do this hold the windows key and press the 'R' key, this will open the Run window, then type MSCONFIG and click OK. From there click on the tab marked startup.
Click the button marked as Disable All, then click Apply and Close.
3. Reinstalling the game.
Please uninstall the game, then delete the folder that is left behind. Then reboot the computer, reinstall the game and reboot again. Then install any patches that are available for the game, reboot the computer and then try the game again.