Bioshock 2 has stopped working (error message)

**JustCabal** · 02-09-2010

Installed the game and entered my serial key.. when i try to start the game tho i get an error message saying that Bioshock 2 has stopped working..

Problem signature

Problem Event Name: APPCRASH
Application Name: BioShock2.exe
Application Version: 1.0.0.1
Application Timestamp: 4b2adbf8
Fault Module Name: BioShock2.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4b2adbf8
Exception Code: c0000005
Exception Offset: 003e9d5f
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1030
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

DxDiag

Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
Processor: Intel(R) Core(TM)2 Duo CPU E8600 @ 3.33GHz (2 CPUs), ~3.5GHz
Memory: 4094MB RAM

Card name: NVIDIA GeForce GTX 280
Display Memory: 2797 MB
Dedicated Memory: 1005 MB
Shared Memory: 1791 MB
Driver Date/Size: 1/12/2010 05:03:33, 11862120 bytes

Description: SoundMAX Integrated Digital HD Audio
Date and Size: 3/20/2008 00:44:34, 467456 bytes

**Asmodai** · 02-09-2010

Hi guys, i got the same problem.
The first time I tried to start it, it showed the text of 2k Games and showed 'Press [Home] for Windows for online gaming' then suddenly he stood still and I waited for a while.
After waiting I openend Task Manager and it said 'BioShock isn't working anymore. I tried several times to launch, but everytime I launched it show less and less text till no more text was showed.
Big problem because I've bought the game today and I couldn't wait to play it but now I'm not able to play it.

Please help me and other people with this problem.

**Asmodai** · 02-09-2010

------------------
System Information
------------------
Time of this report: 2/9/2010, 22:49:28
Machine name: **********
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: HP-Pavilion
System Model: GJ403AA-ABH m8180.nl
BIOS: BIOS Date: 07/11/07 19:52:07 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3070MB RAM
Page File: 1279MB used, 5087MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_83011043&REV_A1
Display Memory: 2159 MB
Dedicated Memory: 879 MB
Shared Memory: 1279 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Algemeen PnP-beeldscherm
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0011.9621 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 1/12/2010 05:03:33, 9388648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-46A2-11CF-C372-0BA300C2CA35}
Vendor ID: 0x10DE
Device ID: 0x05E2
SubSys ID: 0x83011043
Revision ID: 0x00A1
Revision ID: 0x00A1

**JustCabal** · 02-09-2010

There are several people on the Steam Forums aswel that have this specific problem with the game not even loading up..
One guy installed it on a second computer he had around and it worked fine.. dunno if that helps you tech guys at 2K out at all..
Could you please atleast tell us if you have noticed this and are looking into it ?
We really want to play your game..

**JustCabal** · 02-09-2010

Well im done for tonight.. gonna go away and revisit this in a few days and hopefully the game might be able to atleast start up by then..

**JustCabal** · 02-09-2010

Any news on how to fix this ?
My game still wont work..
Tried everything from checking its set to 32bit to a clean reinstall of all drivers and manually installing dx and so forth..

**JustCabal** · 02-09-2010

Just tried reinstalling Games for Windows Live again aswel.. tried running it without Steam open.. still nothing *sigh*
<--- in dire need of assistance

**Tech Kris** · 02-09-2010

Does the game work if you play with an offline GFWL account?

**JustCabal** · 02-09-2010

How do i make GFWL run in offline mode ?

**Tech Kris** · 02-09-2010

Select create profile and scroll down to the option for create a local profile

**Mirabad** · 02-09-2010

Originally Posted by Tech Kris

Select create profile and scroll down to the option for create a local profile

If it helps, this is how I got my game up and running. I also had to delete any save games I made from when I was able to get in once with GFWL up and running.

Now it runs fine in offline mode. GFWL is just awful.

**JustCabal** · 02-09-2010

Tried it.. it did not work unfortunately..

**JustCabal** · 02-10-2010

I just realised i did the whole GFWL offline account mode wrong..
I cant even get to the step where GFWL comes into play..
1. Click on Bioshock 2 in Steam
2. Select "Start Bioshock 2" from the menu that pops up
3. Little screen with Bioshock 2 and the logo with the big daddy and the little sister appears
4. Screen goes black but has a white windows mouse pointer in the center.. if i click on the screen then i hit the window that has the "Bioshock 2 has stopped working" message (wich is hidden in the background) and the screen returns to windows

**Tech Kris** · 02-10-2010

Try running the game in dx9 mode.

Right click the icon and select dx9

**JustCabal** · 02-10-2010

Tried that aswel.. both before i reinstalled everything and after.. still nothing..

**JustCabal** · 02-10-2010

Just tried doing it all from scratch..

Fresh install of Steam
Fresh install of Bioshock
Fresh install of Drivers
Fresh install of Games for Windows Live

Tried running it with Steam in offline mode
Tried running it with Games for Windows Live in offline mode
Tried running it in DX9
Tried running it in all the compatebility modes

Made sure both my monitors were set to the same resolutions and 32bit colours

Still coming up empty.. just cant get the game to even start up..

**JustCabal** · 02-10-2010

Tried making Shortcuts again.. then tried adding -dx9 to the launch options in Steam once more..
This time i finally got into the game itself..
It wouldnt accept my cd key on GFWL tho and once i pressed Start Game and selected Medium Difficulty it just kinda stuck on the Loading Screen..
The music played out and the pictures kept scrolling by.. after about 5 minutes or something i tabbed out and the game stopped responding..

**Ackeron** · 02-10-2010

Same Problem as Cabal I get the Bioshock 2 Splash then the Stopped Working error.

Reinstalled:Yep
Ran in compat mode: Yes for 95/98/NT/2000 2000 allowed me to play for about 10m then crashed again.
Updated my Vid Driver: Yep 3 times
Updated my Sound Driver: Cant find an update and in the 10m i got to play i had no problems other then the mouse being laggy as heck.
Windows Live thing: Installed, Updated, Worked just fine in the 10m I got to play.
Getting annoyed:Yep

OS:Windows XP Prof (5.1 Build 2600)
Processor:Intel Core 2 Quad CPU @2.40GHz (4 CPUs)
Memory:3326 RAM

Display
Video Card:Geforce 8800 GTS 512
Video Memory:512 MB
Driver Date: 1/11/2010

Sound
Sound Card:No clue where to find this but if its the Device ID under Sound 1 in DXdiag its: HDAUDIO\FUNC_01ECDEV_0883SUBSYS_1
Driver Date:11/1/2007

Error:Faulting application bioshock2.exe, version 1.0.0.1, faulting module d3d9.dll, version 5.3.2600.5512, fault address 0x0009785b.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Bytes:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 62 69 6f ure bio
0018: 73 68 6f 63 6b 32 2e 65 shock2.e
0020: 78 65 20 31 2e 30 2e 30 xe 1.0.0
0028: 2e 31 20 69 6e 20 64 33 .1 in d3
0030: 64 39 2e 64 6c 6c 20 35 d9.dll 5
0038: 2e 33 2e 32 36 30 30 2e .3.2600.
0040: 35 35 31 32 20 61 74 20 5512 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 39 37 38 35 62 0d 009785b.
0058: 0a .

**stele** · 02-10-2010

Was right there with you guys on Steam last night.

This thread helped me out: http://forums.2kgames.com/forums/showthread.php?t=56850

Updated directx, GFWL, sound drivers (video was up to date already). Tried launching the multiplayer as I had seen some people have more success with it than singleplayer. From there I was able to create the offline GFWL account and got the singleplayer game to actually load up but it still froze on the menu. Then I disabled the steam overlay, and finally was able to start a game.

Seems like Steam overlay and GFWL don't play well together maybe?

Best of luck guys.

**Grandtheftotto** · 02-10-2010

Did the game initially work for anyone here? I almost got to the end (as far as I can tell), and all of a sudden the game stopped saving, claiming I wasn't signed in to GFWL. I quit to see what was going on, and then couldn't start the game again. Intensely frustrating.

**Asmodai** · 02-10-2010

I don't even have the chance to go in-game. It says directly after starting the program: ''BioShock has stopped working''.
So no chance for GFWL to pop up.
And I haven't even got a folder for BioShock 2.
Please help

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