no in-game sound and problem in "Welcome to Rapture"

[Necroerc]

Somebody plz help, the sound works perfectly in the menu and in the cutscenes, but when it plays in real time there is none, also in the level, "Welcome to Rapture", when the bub-marine thing drops me off, im supposed to see that guy get shanked by the other dude, but NONE OF THEM EVEN MOVE, if anyone could help i would be very thankful, i don't want the collectors ed. to be a waste of money, also here are my rig specs


nvidia 8800 gts 320mb
2 gigs ram
win vista
intel 2.8 ghz dual core

[Freddo]

All your drivers are up to date? Including the motherboard and soundcard drivers?

[SirMonarch]

Same problem here, games for windows my ass, i knew i shoulda bought it for 360. Using realtek HD audio drivers
foxconn 680i mobo
intel q6600
nvidia 8800 gts 640
vista 32 bit

[Element]

My brother is having this problem, you guys arent laptops by any chance?

[SirMonarch]

yes im on a laptop with a 680i mobo intel quad core and a 8800 gts :P, of course we're not on laptops

[netsyphon]

oh dang, im on foxconn p35A.. no sound in exactly the same place.. havent tried to play the game without sound to see if it comes back anywhere else.

Realtek HD Audio
8800GTS

[vtravi]

I have the same problem and I called customer support and they have no idea. They said call back in 24 hours and they will try to figure it out. If you read the letter from Ken Levine he said that he feels bad for all of the problems people are having and will work to fix them but most of the team is on vacation now and he explains that they have worked 7 days for six months. So I think this may take a while. I have other games to play and I bought this with a GC so I don't mind that much, although I should have bought a 360 version, but I like playing games and watching TV at the same time, so if I can help it I buy PC.

[Dshadow]

Try turning off hardware acceleration for the sound (EAX). That worked for me.

[MinkOWar]

I have the exact same problem, no sound in-game after pre-rendered stuff and menues, and the guy and the splicer are frozen (btw, the guy adn splicer will eventually start moving properly, but sound never returns)

AMD Athlon X2 4200 2.2ghz
2GB Kingston ValueRAM
ATi Radeon HD2900XT 512MB
Realtek HD Audio

Tried updating my audio drivers to no avail...

[MinkOWar]

Try turning off hardware acceleration for the sound (EAX). That worked for me.

It is off on mine.