Thanks for the information; however I have to disagree about reinstalling CIV V. I have had a hard drive crash. After installing new hardware Steam will not let me reinstall my game. It keeps telling me this CD key is already used and kicks me off. My CIV V is a retail pack, (yep bought it new from Best Buy) and this issue has been going on now for months. I have a game I really want to play, and it sits on my desk.
I have been a CIV fan for years, from the very first issue. My last post to the support line was a little short, guess I am loosing my patience.
I hope you can help as the Steam Support does not seem to be listening.