Possible save game or GPU issue not sure...

[madmaligor]

Hello and thanks in advance for any help you can give, and pardon the wall of diagnostic text below....

Basically I can start and play games just fine. Civ 5 runs in both Dx9 and Dx10/11 modes. My problem starts when I get later into a game and try to load a save file. I cant be sure at what point it happens but as I progress through a game the later and later it gets the longer I wait in the "Loading" civ splash screen until at some point it just sits in that screen forever (longest wait I did was to let it ride for over an hour).

When I CAD out it says the game is "not responding" and I get this event description-


Problem Event Name: AppHangB1
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.1.511
Application Timestamp: 4ee9bec2
Hang Signature: 9c34
Hang Type: 2048
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 9c3499b1fae4cfbf58b8e035e962c4de
Additional Hang Signature 2: a73a
Additional Hang Signature 3: a73aa461a471e477dd53341709cf28e3
Additional Hang Signature 4: 9c34
Additional Hang Signature 5: 9c3499b1fae4cfbf58b8e035e962c4de
Additional Hang Signature 6: a73a
Additional Hang Signature 7: a73aa461a471e477dd53341709cf28e3
__________________________________________________ ____________

I have tried multiple fixes including the usual, run dxdiag, dxsetup, C++, driver checks, steam updates, and so forth. I will post below the dxdiagnostic but its huge so pardon the size.

Basically I believe it may either be the size of the saved games and some sort of issue there, or a GPU dirver problem for my Radeon 6990 thats specific to Civ V, or a combination. I have checked every other piece of hardware and at this point I am pulling my hair out. I have played many other games with this rig including Civ IV, Skyrim, CoH, CoD, Crysis 2, Minecraft, WoW, Sins, Shogun, Fallout 3's, you name it...hell even a little Diablo 2 for kicks lately....all of them blaze on this vid card and have no issues.

My problems are only recent though as I didn't have these same issues before the latest 12 drivers in combination with the latest Civ patch. I did try rolling back the drivers but that didnt solve the problem, in fact it created more problems including blue screens (again just for Civ). I reloaded Civ, multiple times. Both from CD load to downloading off Steam. Same issue. I am pretty much at my wits end. Please help.

Below is the wall of text for dxdiag....

*edit* for some reason its not letting me post something so big....so I will try to edit the info in a post below

[madmaligor]

------------------
System Information
------------------
Time of this report: 4/14/2012, 19:36:53
Machine name: MALIGORS-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
Memory: 12288MB RAM
Available OS Memory: 12280MB RAM
Page File: 2086MB used, 22470MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x671D)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_671D&SUBSYS_0B2A1002&REV_00
Display Memory: 1720 MB
Dedicated Memory: 4029 MB
Shared Memory: 1787 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SyncMaster
Monitor Id: SAM04EA
Native Mode: 1680 x 1050(p) (59.883Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.17.0010.1119 (English)
Driver Version: 8.951.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/8/2012 22:14:42, 958464 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-245D-11CF-ED77-202BBEC2C535}
Vendor ID: 0x1002
Device ID: 0x671D
SubSys ID: 0x0B2A1002
Revision ID: 0x0000
Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NICayman:8.9 51.0.0ci\ven_1002&dev_671d
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

[madmaligor]

Will try to post more if needed....thanks again for any help.

[madmaligor]

Btw....

I was poking around, but not changing anything and looked into the system_init file.

I noticed this line at the very bottom...
[6330.816] DBG: SystemInit: LoadGameState_TOTAL(): 19936 Milliseconds

Is this a limit on how long you can remain in the loading screen state (basically 19 seconds)?

I know next to nothing about programming so forgive any misunderstanding of how the ini stuff works.

*edit* nevermind, just figured out it was a log not a limit. My bad =)

[AeEsBii]

When you rolled back, did you completely uninstall the drivers and AMD/ATI software, before installing an older 11.x driver?