Game crashes when i move navel units.

**alcash** · 03-24-2012

My game seems to always crash right around the time of getting frigets. It has crashed once with a trimer but normaly i dont have much of a navel force till frigets. It seems to crashe when i got to move them durring war times. the game just freezes and then in the center of the screen if i move my cursor over it it shows my normal cursor as if i was not playing civ V and then once the game close it shows a error message and that it will let me know if info is able to be given on the crash. any ideas why? i am playing it on a very good alian wear desk top that is only about 9months old.

**QuantumTarantino** · 03-24-2012

please post your DXDIAG

**alcash** · 03-24-2012

im sorry, im not too good with pc info and all that so what is it you mean for me to post with a little more detail.^ ty for the respouns

**alcash** · 03-24-2012

so i google what you wrote for me to do and ill do that asap, however im at work right now so i cant post till i get home wich will be in about 5-6hours. However any info on how to do this will be usefull. I can let you know atleast that im running windows 7.

ty quantum for replying i have not played civ V much in last 6months or so because of this and i have been a huge civ fan ever since civ 2 and just so badly want to play the game.

**QuantumTarantino** · 03-24-2012

No worries, thats why we post here. If you need more detail on how to get what we need, check the sticky in this forum, called before you post, and itll break everything down, better than i can

**six blade knife** · 03-28-2012

hello,

I esperience the same problem as alcash. Most of the time my game crashes when moving a naval unit but it sometimes occur too when moving a land unit. The fact to be sure of : it's always when moving a unit that the game crashes.

here is the dxdiag i performed today, hope it can help :

System Information
------------------
Time of this report: 3/28/2012, 12:54:17
Machine name: HEROIN-PC
Operating System: Windows☺7 Édition Intégrale 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: French (Regional Setting: French)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H67M-UD2H-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 4080MB RAM
Page File: 1476MB used, 6681MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 460
Manufacturer: NVIDIA
Chip type: GeForce GTX 460
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0E22&SUBSYS_00000000&REV_A1
Display Memory: 2777 MB
Dedicated Memory: 993 MB
Shared Memory: 1783 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: SMB2430H
Monitor Id: SAM064C
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9610 (English)
Driver Version: 8.17.12.9610
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/1/2012 02:02:00, 17642816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4D62-11CF-3A46-0C201FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0E22
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section01 5:8.17.12.9610

ci\ven_10de&dev_0e22
Rank Of Driver: 00E60003

anyway thanks for your answers and sorry for my bad english =)

**oblio** · 03-28-2012

Try turning anti-aliasing to 0 and vsync off. To avoid other issues set leader scene quality to low or minimum.

**six blade knife** · 03-28-2012

ok, i'll try taht thanks for our answer. If i remember well AA is turned on 2x at present. And I already turned leader scene quality to minimum to avoid any issues.

**six blade knife** · 03-29-2012

I tried with settings at minimum, it doesn't change anything, still the same crash which occurs often by moving boats.

**alcash** · 03-31-2012

well its been too long that this game has done this im deleting it and am very upset this is the game series i like the most and am very upset. But i cant sit here and play a game that does not let me play but maybe 2min then i have to re start the game. Thanks for having a support line and making a game that is just horse .

**QuantumTarantino** · 04-01-2012

Originally Posted by alcash

well its been too long that this game has done this im deleting it and am very upset this is the game series i like the most and am very upset. But i cant sit here and play a game that does not let me play but maybe 2min then i have to re start the game. Thanks for having a support line and making a game that is just horse .

thanks for posting all the information we asked for so we could try to help you!!!

**alcash** · 04-08-2012

Here is what I get when I do the dxdiag thing.

System Information
------------------
Time of this report: 4/8/2012, 15:08:03
Machine name: MININT-AHKM8O7
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Area 51
BIOS: Network:MBA v11.0.14 Slot 0500
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6134MB RAM
Page File: 2067MB used, 10201MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6898)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00
Display Memory: 3823 MB
Dedicated Memory: 1012 MB
Shared Memory: 2811 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LG TV
Monitor Id: GSM0001
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/20/2011 02:07:48, 795648 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BD8-11CF-8777-0A2BBEC2C535}
Vendor ID: 0x1002
Device ID: 0x6898
SubSys ID: 0x0B001002
Revision ID: 0x0000
Driver Strong Name: oem168.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen: 8.850.0.0

ci\ven_1002&dev_6898
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F8& REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6039 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/2/2010 18:36:58, 2263584 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F8& REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6039 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/2/2010 18:36:58, 2263584 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F8& REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6039 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/2/2010 18:36:58, 2263584 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A36
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04CA, 0x0027
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x8161
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x413C, 0x8162
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 844.5 GB
Total Space: 939.9 GB
File System: NTFS
Model: ST31000528AS

Drive: D:
Free Space: 6.6 GB
Total Space: 14.0 GB
File System: NTFS
Model: ST31000528AS

Drive: F:
Free Space: 541.9 GB
Total Space: 953.9 GB
File System: NTFS
Model: ST31000528AS

Drive: G:
Free Space: 109.0 GB
Total Space: 715.2 GB
File System: FAT32
Model: WDC WD7500AAKS-00RBA0

Drive: E:
Model: PLDS DVD+-RW DH-24AAS SCSI CdRom Device
Driver:c:\windows\sysem32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02F81028&REV_00\3&115 83659&0&E0
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02F81028&REV_00\3&115 83659&0&E9
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&115 83659&0&A1
Driver: n/a

Name: Broadcom NetLink (TM) Gigabit Ethernet #2
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02F81028&REV_10\4&20D A3A26&0&00E2
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_02F81028&REV_00\3&115 83659&0&D8
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02F81028&REV_00\3&115 83659&0&E8
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_02F81028&REV_13\3&115 83659&0&48
Driver: n/a
Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02F81028&REV_10\4&1CB E0765&0&00E1
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_02F81028&REV_00\3&115 83659&0&D7
Driver: n/a
Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_02F81028&REV_00\3&115 83659&0&FB
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_02F81028&REV_13\3&115 83659&0&38
Driver: n/a

Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_02F81028&REV_01\4&353 8DAD1&0&00E5
Driver: n/a
Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02F81028&REV_00\3&115 83659&0&EF
Driver: n/a
Name: Intel(R) ICH10R SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_02F81028&REV_00\3&115 83659&0&FA
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_02F81028&REV_13\3&115 83659&0&18
Driver: n/a
Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_02F81028&REV_00\4&B76 036E&0&10F0
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_02F81028&REV_00\3&115 83659&0&E5
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02F81028&REV_00\3&115 83659&0&D2
Driver: n/a
Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02F81028&REV_00\3&115 83659&0&F8
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_02F81028&REV_13\3&115 83659&0&08
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&23E 94FF2&0&0118
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_02F81028&REV_00\3&115 83659&0&E3
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02F81028&REV_00\3&115 83659&0&D1
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&115 83659&0&A3
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_02F81028&REV_13\3&115 83659&0&00
Driver: n/a
Name: ATI Radeon HD 5800 Series
Device ID: PCI\VEN_1002&DEV_6898&SUBSYS_0B001002&REV_00\4&23E 94FF2&0&0018
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44
Device ID: PCI\VEN_8086&DEV_3A44&SUBSYS_02F81028&REV_00\3&115 83659&0&E2
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02F81028&REV_00\3&115 83659&0&D0
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&115 83659&0&A0
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02F81028&REV_90\3&115 83659&0&F0
Driver: n/a
Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02F81028&REV_00\3&115 83659&0&E1
Driver: n/a
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02F81028&REV_00\3&115 83659&0&EA
Driver: n/a
Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&115 83659&0&A2
Driver: n/a
Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_02F81028&REV_03\4&114 2D9C6&0&00E3
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
CyberLink Audio Effect (PDVD9),0x00200000,1,1,ClAudFx.ax,6.00.0000.7209
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.070 9
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0 709
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.07 09
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.070 9
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.070 9
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1771 3
CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000. 3314
CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.3018
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.3415
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2422
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.0000.1913
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
CyberLink AudioCD Filter (PDVD9),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2215
CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.3426
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,2.00.0000.041 6
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3314
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
Cyberlink SubTitle Importor 2.0 (PDVD9),0x00200000,1,0,CLSubTitle.ax,2.00.0000.041 6
CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000. 1030
File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.070 9
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.441 4
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0000.2222
CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1 103
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.0000.2117
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Video Decoder (PDVD9),0x00200000,1,2,CLCvd.ax,1.00.0000.2117
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.14 04
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.177 13
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.2807
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek HDMI Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek HDMI Output (Realtek Hi,0x00200000,1,0,quartz.dll,6.06.7601.17713
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

sorry i just got mad befor but please if you can help

**_Pax_** · 04-08-2012

As I said in your other thread, you might want to update your video card driver - if there's a newer version out, it _might_ help.

**alcash** · 04-08-2012

iv done that and it is up to date unless one has come out in the last 3weeks.

**QuantumTarantino** · 04-09-2012

There probably is, instead of using a utility to update it, you need to go to amd directly.

**alcash** · 04-09-2012

ok ill try that ty i really hope this works. Just out of couriousity, if you think its my graphics card should i try to put in my nividia 9800 card?

**AeEsBii** · 04-09-2012

You can try it, although Radeon cards seem to be doing better with Civ V than Nvidia. Additionally, even a Radeon HD 5830 is going to be more powerful than a 9800 GTX+. (I'm not sure which 5800 card you have, or which 9800 you have, so I checked the weakest 5800 vs. best 9800.) Hopefully your Radeon HD 5800 is still fully functional and just needs a driver update.

Thread: Game crashes when i move navel units.

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