I still don't have any ingame sounds....So where's the patch!

[heyholetsgo]

Pretty much everybode with a "Realtek High Definition Audio" or "SigmaTel High Definition Audio" sound-card isn't able to hear any ingame sounds. You guys know that! And I've already asked when there will be patch! But nobody answered. Why not? Do you not care about costumers who've already bought Bioshock.
(BTW: Starting the game in XP mode doesn't help!)

And once again:
I Have a Dell Inspiron 9400
T7200 Dual Core(2GHZ)
Vista
uGeforce 7900 Go Gs (163,44 driver)
2 gb ram
SigmaTel High Definition Audio
Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1] PCI

[yogibbear]

hm... that's weird. I also have a SigMaTel Sound Card or however the AaAa thingy goes... and haven't got any sound problems.

i'm running in xp 32 bit
1024x768
7950gt
2gb ram
p4 3.6ghz

i thought it was mainly just vista users that were having sound issues... probably a driver issue on the sound card installed in vista... though i don't really know anything, so unfortunately you'll have to wait for the "when it's done" patch.

p.s. though my game crashes at every level change 8/9 times, so i restart, reload, crash, restart and try again...

[heyholetsgo]

hm... that's weird. I also have a SigMaTel Sound Card or however the AaAa thingy goes... and haven't got any sound problems.

i'm running in xp 32 bit
1024x768
7950gt
2gb ram
p4 3.6ghz

i thought it was mainly just vista users that were having sound issues... probably a driver issue on the sound card installed in vista... though i don't really know anything, so unfortunately you'll have to wait for the "when it's done" patch.

p.s. though my game crashes at every level change 8/9 times, so i restart, reload, crash, restart and try again...

Ja, it's a Vista only problem, I guess. Can I somehow get my money back? Seriously, 2K!

[diamond1234]

I also have Vista with the onboard SigmaTel High Definition Audio
Intel 8 channel (7.1)- High Definition Audio Controller. Though mine is not a laptop the same problem exists -- I also had the same issue as you no sound durning game play. The solution is simple and not at all 2k's fault and is probably why they havent responded. For any issues with computers always check to make sure your drivers are up to date. Which in your case i know they are not. Steps to fix your problem -------Simply uninstall the sigmatel drivers reboot and let vista auto install the audio drivers through the new hardware wizard (auto). YOU MUST LET VISTA AUTO SETUP THE SOUND CARD DRIVERS FIRST! Then go to the DELL web sitefor your laptop:
http://support.dell.com/support/down...WW1&hidlang=en

From there simply select the latest version of the sigmatel drivers (version 92xx which is basically the same driver version for my media pc) download and presto you will now have sound throught the game! You should update all motherboard drivers periodically like the chipset, audio, management engine drivers (though only update the bios when it specifically fixes an issue) just so you stay up to date with the tech and new fixes for old problems.


My specs:
C2D E6400
MB DG956OT
8800gts 640
3gb corsair 6400

[diamond1234]

YOGIIBEAR What version drivers do you have for your 7950gt? I am willing to bet it isnt this one ---- http://www.nvidia.com/object/winxp_2k_162.18.html

[anexsia]

I have Realtek High Definition Audio and I'm running Windows Vista Business 64-Bit. No problems here so it's not everyone with Realtek.

[Quark999]

As I've already said in earlier posts, it's an issue with a combination of things, but 2K isn't innocent. It appears as if:
- Most people with Windows XP don't have problems, but some do
- A lot of people with Realtek/Sigmatel on board sound chips have problems, but some don't
- All other games work, for everyone

Therefore, we have a random combination of Bioshock + X, X being Vista and/or the soundcard.

Take that information and investigate. If you don't have a slight inkling already based on this information, do it empirically. Or get an XPS Gen 2, which is defined set of hardware, whack Windows Vista on it and hear it crackle, and then investigate in situ.

It's really not rocket science, but it is definitely about priorities. And they seem to lie elsewhere (i.e. not with the customers who have actually bought bloody thing already).

[Quark999]

Oh, and just for the record, the drivers don't change anything, or any of the other Voodoo methods suggested so far (DirectX 9, using lower version shaders, Administrative rights, hardware acceleration and whatnot). There are some genuine cases out there (including mine) where nothing helps. But only with Bioshock. Go figure...

[Dadamh]

- All other games work, for everyone

HAHAHAHAHAHAHA

All other PC games work completely bug-free for everyone in the world.

Nice statement there. I'm sure it's entirely accurate.

[diamond1234]

As I've already said in earlier posts, it's an issue with a combination of things, but 2K isn't innocent. It appears as if:
- Most people with Windows XP don't have problems, but some do
- A lot of people with Realtek/Sigmatel on board sound chips have problems, but some don't
- All other games work

A lot of the people that have the problems are people that havent updated their software. It is a newer game which requires more sophisticated drivers. That is why it suggests everywhere update your drivers. 75% of probs out there are driver related 10% are problems with the game itself 5% are from people with ☺☺☺☺ty hardware and 10% are from people that dont know how to use a calculator so they have no chance with a computer.

[adrift]

A lot of the people that have the problems are people that havent updated their software. It is a newer game which requires more sophisticated drivers. That is why it suggests everywhere update your drivers. 75% of probs out there are driver related 10% are problems with the game itself 5% are from people with ☺☺☺☺ty hardware and 10% are from people that dont know how to use a calculator so they have no chance with a computer.

There's at least half a dozen threads on the topic of stuttering or no sound on the main page of the Technical Support main page. You think 75% of us didn't think to update drivers?

And Dadamh, its called hyperbole. I think Quark was just trying to make a point.

[diamond1234]

I see you also have Vista!

Pentium Mobile 2.13 Ghz
nvidia Geforce 6800 Ultra mobile
2 GB Ram
Sigmatel onboard sound
Windows Vist

As with any new drivers in Vista YOU MUST UNISTALL THEN REBOOT YOUR COMPUTER --- THEN YOU MUST LET VISTA AUTO SETUP THE DRIVERS FIRST! Then go to the DELL web site for your new audio drivers. Otherwise it will never install the drivers right. Thats Vistas problem I bet that fixes your problem! AS IT WILL FOR MOST WITH VISTA IF THEY DO IT THAT WAY! Ill put it in short form becuase i think you neeed it ---REMEMBER 1) UNISTALL OLD AUDIO DRIVERS 2) REBOOT 3) INSTALL NEW DRIVERS

[diamond1234]

There's at least half a dozen threads on the topic of stuttering or no sound on the main page of the Technical Support main page. You think 75% of us didn't think to update drivers? .

Let me rephrase --those with 75% Vista dont know how to properly update the drivers.

[adrift]

I see you also have Vista! As with any new drivers in Vista YOU MUST UNISTALL THEN REBOOT YOUR COMPUTER --- THEN YOU MUST LET VISTA AUTO SETUP THE DRIVERS FIRST! Then go to the DELL web site for your new audio drivers. Otherwise it will never install the drivers right. Thats Vistas problem I bet that fixes your problem! AS IT WILL FOR MOST WITH VISTA IF THEY DO IT THAT WAY! Ill put it in short form becuase i think you neeed it ---REMEMBER 1) UNISTALL OLD AUDIO DRIVERS 2) REBOOT 3) INSTALL NEW DRIVERS

I've seen you post this a few times, and though I think its nice youre trying to help out, i haven't read about it working for anyone. On a whim, i tried it. It of course... doesn't work. Why would you think that you would need to let Vista auto install rather than manually install? Is there a Microsoft support page on the issue?

[diamond1234]

Why would you think that you would need to let Vista auto install rather than manually install?

Think of adding new drivers on Vista without uninstalling the old then letting it auto install basic drivers before installing current ones like; taking a ☺☺☺☺ and not wiping your ass and then pulling your pants up. Now your ass isnt clean and ready for the next time you need to take a dump because it is still dirty from the last time. Vista has to (prep) wipe its ass to before before it can pull it pants up and not leave streaks! So then it can run feeling clean and free without ☺☺☺☺ dripping everywhere.

[adrift]

Think of adding new drivers on Vista without uninstalling the old then letting it auto install basic drivers before installing current ones like; taking a ☺☺☺☺ and not wiping your ass and then pulling your pants up. Now your ass isnt clean and ready for the next time you need to take a dump because it is still dirty from the last time. Vista has to (prep) wipe its ass to before before it can pull it pants up and not leave streaks! So then it can run feeling clean and free without ☺☺☺☺ dripping everywhere.

I'm sorry, but your analogy isn't making any sense. First of all, most driver packages nowadays uninstall previous drivers in the setup. But saying they don't uninstall the previous driver, simply uninstalling the driver, restarting (if need be) and then manually installing the driver works just as well as allowing Vista to auto-install for you... better sometimes because Windows is too stupid to realize whats new and whats not.

[heyholetsgo]

Ohh , yeah, waht a great advice to update my drivers. They're all up to date and all games work.(Stalker etc.)
Just Bioshock isn't and there is no help at all by the support team. I'll never BUY a 2K game again.

@2K games: Let me tell you something. Everybody complains about piracy, but you should think about get your games working first. Why should someone buy your ☺☺☺☺ing game that isn't tested properly?

You know that sound issue since the release of the demo. But what have you done? Pretty much nothing. There should be at least a sticky in your board!!!
But thats right. Treat your costumers like that and then complain in several years about piracy destroying your business.

Last comment: ☺☺☺☺ YOU!!!!

[shiva7663]

It's not just a Vista issue, either. Under WinXP, my X-Fi Extreme Music card, with current drivers (reverb and EAX turned off), only plays Bioshock sound during the opening game menus, during the hacking minigame, and during powerups.

[pjlambo]

The problem with no sound in Vista isn't just isolated to those with Realtek or other on-board audio cards. I use a set of BOSE speakers (Companion 5) that plug into a USB 2.0 port. They work great with all my games (also comes with a subwoofer) but I can't get sound past the opening intro. There is sound on the main menu but when you resurface after the plane crash nothing but silence. In XP the game runs fine with sound but the game tends to crash after playing for awhile. I have an EVGA GTX 8800 vid card and I tried the recommended drivers for the game as well as the newest ones on the Nvidia driver download site but the problems still exist.

I finally heard back from 2K support, a week later after I sent them the first message about "no audio in Vista". I got the reply today and they told me to run the game in Vista under compatability mode using Windows 2000 (strange it's not XP). I haven't tried it out but I will let you know the results.

Lastly does anyone know when the first patch for this game is going to come out?

[Mr. Bungle]

Put me down for another disappointed fellow who receives no sound after the opening plane crash scene. (Something tells me the game is better with sound...) I've tried uninstalling and reinstalling my audio drivers, but no luck. Here's my system:
- Intel Core 2 Duo E6700 @ 2.66 GHz
- 2GB (DDR2 SDRAM at 667MHz)
- 1GB NVIDIA GeForce 7950 GX2 Dual-GPU card
- 250GB SATA II Hard Drive (7200RPM)
- Sound Blaster Audigy card
- Windows Vista Home Premium
(+ 5 pages of technical data from dxdiag)

All of my software and updates are as current as possible. I suppose the only upside at this point is I'm not alone with this problem. It looks like such a fun game, too! Please help us, 2K. I realize computers are unbelievably complicated but my computer meets and exceeds all the recommended specifications so I expect it to work. It seems like the sort of issue which should have been resolved prior to launch since a number of people are reporting the same problem.
Anyways, Godspeed 2k! (Easier said than done, yes, but)--you guys will really benefit in the long run if you sell products which are reliable or easy to fix.

[pjlambo]

I read this in another thread on this forum and it worked for me although temporarily, as it allowed me to finally get full sound and DX 10 in Vista for the first time.

The suggestion was:

1: Make sure you have the full SDK Direct X10 files installed which would be around the 400-500 MB in size. Not the web installer option.

2: Disable "tablet PC services" by going to the control panel and click on "programs and features". Then choose the bottom option from the left hand margin (the one that has a shield beside it) "turn windows features on/off". Scroll down to "tablet PC optional components" and remove the checkmark. The system will ask you to reboot. Don't do it yet. To make sure this service is turned off type in "msconfig" into the search box and go into the services tab, find the tablet PC service and disable it. Now you can reboot and fire up the game.

Like I said I got the game to play with full sound but it CTD during the cutscene when you first inject yourself.

Good luck!!!!!!

[Mr. Bungle]

Depending on where you live, call one of these three phone numbers:
For US Support
Phone: 1-866-219-9839
Email: usa@take2support.com

For Canadian Support
Phone: 1-800-638-0127
Email: canada@take2support.com

For UK Support
Phone: 0870 124 2222 (Calls charged at UK National rate.)
(7 days a week from 8am to 10pm - excluding bank holidays)
--------------------------------------------------

I reported the same problem with my E6700 2.66 + Vista + 2 gigs of RAM + SB Audigy: i.e. no sound after the intro. Then I spoke to a nice fellow who got me running in 15 minutes.
- First he had me navigate to the .exe file which in my computer is located in
C:\Program Files\2K Games\BioShock\Builds\Release\Bioshock.exe
- Then I right-clicked on the file, clicked Properties, clicked the Compatibility tab and changed the little box within it to use XP to open the file
- I then made a shortcut from that icon to my desktop to launch
- He advised me to change my audio settings: EAX off, reverb off, and put it on stereo (though I have quad speakers)
At that point it still didn't work so I had to tweak a line or two of code in the Default.ini file in the same location as the Bioshock.exe file. I won't try to explain that because I'd probably screw it up so if it gets to that point just call them; (or PM me I suppose)

Godspeed. I expect the game to fail again soon -- most likely due to some sort of gypsy curse or "black magic" but at least I got this far.

[heyholetsgo]

Depending on where you live, call one of these three phone numbers:
For US Support
Phone: 1-866-219-9839
Email: usa@take2support.com

For Canadian Support
Phone: 1-800-638-0127
Email: canada@take2support.com

For UK Support
Phone: 0870 124 2222 (Calls charged at UK National rate.)
(7 days a week from 8am to 10pm - excluding bank holidays)
--------------------------------------------------

I reported the same problem with my E6700 2.66 + Vista + 2 gigs of RAM + SB Audigy: i.e. no sound after the intro. Then I spoke to a nice fellow who got me running in 15 minutes.
- First he had me navigate to the .exe file which in my computer is located in
C:\Program Files\2K Games\BioShock\Builds\Release\Bioshock.exe
- Then I right-clicked on the file, clicked Properties, clicked the Compatibility tab and changed the little box within it to use XP to open the file
- I then made a shortcut from that icon to my desktop to launch
- He advised me to change my audio settings: EAX off, reverb off, and put it on stereo (though I have quad speakers)
At that point it still didn't work so I had to tweak a line or two of code in the Default.ini file in the same location as the Bioshock.exe file. I won't try to explain that because I'd probably screw it up so if it gets to that point just call them; (or PM me I suppose)

Godspeed. I expect the game to fail again soon -- most likely due to some sort of gypsy curse or "black magic" but at least I got this far.

SO the game work finally?

[diamond1234]

On vista when doing an intitial setup you must let Windows find the basic drivers for everything that needs drivers. Then update with the most current drivers right over the top of the basic ones. (windows did this is for people who do not know how to search out drivers so they get functionality still but this causes problems for more technical users) I have loaded many machines with Visa and have always see the same things. If you load up Vista and ignore the promt to install the basic drivers for devices and just load the most uptodate drivers you will have issues down the road and ultimately not full functionality of yor setup. Most people hat do just the upgrade will tell you they have more driver issues than any other Vista setup and this is why: when they upgraded they uninstalled all their drivers and installed the most up-to-date ones right away, instead of letting Vista do a basic driver install before updating over the top to the new ones. I am not saying the game doesnt have sound issues but with MOST VISTA USER I AM SURE THIS IS PART OF THE PROBLEM. THIS GAME IS OPTIMIZED TO RUN ON A NEWER OS SO IT SHOULD BE ABLE TO WORK FOR VISTA. The older OS's probably do need a patch. Let me reidderate i am not saying let Vista choose which drivers for an auto install and thats it -- I am saying let it load the basic drivers before upgrading over the top of them with the new and that is why you need to uninstall the old ones and restart (most sound drivers dont promt a restart and you should always restart after changing any program in your system) then let the new hardware wizard go add the basic drivers then udate via web to the newest drivers for your machine.

[polmak]

Still NO SOUND in Vista have

removed and reinstalled as suggested

1) UNISTALL OLD AUDIO DRIVERS
2) REBOOT
3) INSTALL NEW DRIVERS

removed enhancements in Vista
disabled EAX and reverb in game

even confirmed with DELL that my intergrated sound is Sigma

BIO Beta sound was fine but not released version, all other game and apps on my system fine including 2 high profile beta games

what next ................


-------------
Sound Devices
-------------
Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_102801DB& REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5511.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/6/2007 17:12:02, 326656 bytes

[woodson]

ever look at your sounds and audio in control panel under audio playback?

[Idontplanonstayinglong]

I have onboard Realtek Audio with the latest drivers installed and I have the same problem. To the person who says you need to uninstall the previous drivers, BULL! If you actually pay attention to the driver installation process you will see that it firsts uninstalls the previous driver, which you reboot after, and then you install the new driver. The XP compatability works, but WTF is that about, I can't use DX10 then. So that is a very weak fix! Besides I still get crackling in the game pretty often. My audio settings are set to stereo, no reverb, and no EAX, with Realtek format set to 24bits 48khz. I've even looked in Sound and Realtek Manager when the game was running, but nothing is different. Fix the problem! Quit worrying about the stupid activation! You failed, the game has been cracked! Start worrying about your customers here, like myself! Release the damn patch already!

[pjlambo]

So this uninstalling and installing new drivers means nothing to me. I plug in the Speakers USB cable and bam they work right away in all my other games I don't have any sound issues except with this game.

I really am not a fan of Vista (especially the annoying prompt that you get everytime you want to run a program) but my main reason is so I can have it for DX 10 gaming. If they could find a way to program DX 10 in XP that would be even better.

I think alot of these issues with Vista will go away when MS issues the first Service Pack whenever that is.

[Osp42]

At that point it still didn't work so I had to tweak a line or two of code in the Default.ini file in the same location as the Bioshock.exe file. I won't try to explain that because I'd probably screw it up so if it gets to that point just call them; (or PM me I suppose)

No offense, but your post is of no help unless you tell us which lines you changed. Surely, you could open up default.ini and find the line or two that you changed, then copy-and-paste them into a post. That would be helpful.

[Blah72]

Depending on where you live, call one of these three phone numbers:
For US Support
Phone: 1-866-219-9839
Email: usa@take2support.com

For Canadian Support
Phone: 1-800-638-0127
Email: canada@take2support.com

For UK Support
Phone: 0870 124 2222 (Calls charged at UK National rate.)
(7 days a week from 8am to 10pm - excluding bank holidays)
--------------------------------------------------

I reported the same problem with my E6700 2.66 + Vista + 2 gigs of RAM + SB Audigy: i.e. no sound after the intro. Then I spoke to a nice fellow who got me running in 15 minutes.
- First he had me navigate to the .exe file which in my computer is located in
C:\Program Files\2K Games\BioShock\Builds\Release\Bioshock.exe
- Then I right-clicked on the file, clicked Properties, clicked the Compatibility tab and changed the little box within it to use XP to open the file
- I then made a shortcut from that icon to my desktop to launch
- He advised me to change my audio settings: EAX off, reverb off, and put it on stereo (though I have quad speakers)
At that point it still didn't work so I had to tweak a line or two of code in the Default.ini file in the same location as the Bioshock.exe file. I won't try to explain that because I'd probably screw it up so if it gets to that point just call them; (or PM me I suppose)

Godspeed. I expect the game to fail again soon -- most likely due to some sort of gypsy curse or "black magic" but at least I got this far.

Got a phone number for Australia?

[Mr. Bungle]

No offense, but your post is of no help unless you tell us which lines you changed. Surely, you could open up default.ini and find the line or two that you changed, then copy-and-paste them into a post. That would be helpful.

I don't remember the exact lines I changed, but I saved the file. I recommend NOT using this (I'm sure 2k does as well), but if you dare, you can copy the following section and replace the existing section written in your Default.ini file with it and save. I think the changes were made somewhere in the first 6 lines. (My Default.ini file is located here
C:\Program Files\2K Games\BioShock\Builds\Release
(Also, I can't copy the whole file--too many characters):

[Engine.Engine]
UsePerforce=1
GameDriverClassName=ShockGame.ShockGameDriver
RenderDevice=D3DDrv.D3DRenderDevice
AudioDevice=FMODAudio.FMODAudioSubsystem
AudioDevice_Xenon=FMODAudio.FMODAudioSubsystem
;NetworkDevice=IpDrv.TcpNetDriver
ViewportManager=WinDrv.WindowsClient
ViewportManager_Xenon=XeDrv.XenonClient
DemoRecordingDevice=Engine.DemoRecDriver
Console=Engine.Console
DefaultPlayerMenu=
Language=int
GameEngine=Engine.GameEngine
EditorEngine=Editor.EditorEngine
GUIController=Engine.FlashGUIController
DefaultGame=ShockGame.ShockGameInfo
DefaultServerGame=ShockGame.ShockGameInfo
Render=Render.Render
Input=Engine.Input
Canvas=Engine.Canvas
; Note: Do NOT enable ForceActorCleanup in shipping builds, it will kill performance.
; However, by enabling it you force references to destroyed actors to be cleaned up
; immediately when the actor is destroyed, which causes dangling-ref bugs to manifest
; more quickly. Hence it's good to keep on in debug builds.
ForceActorCleanup=0




-->Also follow the same steps I wrote in my previous message.
Again, I'm not tech support but there it is. (I can't assume liability if your computer explodes.)

[Mr. Bungle]

^I've almost no idea whether that will help, and 2k will probably hunt me down for even posting it. But if you can't reach tech support then I suppose the risk is pretty low. Hope it helps, sorry if it doesn't.
P.S. The game is cool.

[Mr. Bungle]

Also (sorry for the 3rd post I can't figure out how to edit), the section I posted is about halfway through the Default.ini file.

[Yabbering Yeti]

BTW, for sound stuttering try installing the latest OpenAL package. Its helped some other users.

get it here: http://developer.creative.com/articl...&top=38&aid=46