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Thread: Game doesn't launch at all

  1. #1
    Join Date
    Dec 2010
    Posts
    3

    Game doesn't launch at all

    When I launch my CivV on new desktop (Win 7 64-bit, i5 760; HD5850, newest Catalyst, 4GB RAM), the only I get is starting panel to choose the dirX version, then whatever I choose (DirX9, or DirX 10, 11) the game does not start at all with no error messages or whatever.

  2. #2
    Join Date
    Dec 2010
    Posts
    1
    Same issue here.. bad enough that stupid steam program had to download a 400+ meg update and wouldn't let me play after I bought it.

  3. #3
    Join Date
    Dec 2010
    Posts
    3
    Quote Originally Posted by regul8r View Post
    Same issue here.. bad enough that stupid steam program had to download a 400+ meg update and wouldn't let me play after I bought it.
    So, how to proceed?

  4. #4
    Join Date
    Dec 2010
    Posts
    3
    So, how to proceed? I think my Steam is fully updated.

  5. #5
    Join Date
    Nov 2010
    Location
    Toronto, Canada
    Posts
    253
    Can you both check the game caches?

    Select Civilization V > Right Click > Properties > Local Files tab > Verify integrity of game cache...

  6. #6
    Also, post a DXDIAG log please

  7. #7
    Join Date
    Nov 2010
    Location
    Toronto, Canada
    Posts
    253
    DxDiag may reveal deficiencies in RAM, but at the very least, the OP's machine seems to be okay by inference.

  8. #8
    Itll rule out incompatible drivers too

    Or something odd, like the integrated card being used, instead of the Actual video card

  9. #9
    i have the same problem heres my dxdiag
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
    Language: English (Regional Setting: English)
    System Manufacturer: TOSHIBA
    System Model: Satellite A215
    BIOS: BIOS Version 1.70
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60 (2 CPUs), ~2.0GHz
    Memory: 1918MB RAM
    Page File: 1945MB used, 2135MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

  10. #10
    Join Date
    Jul 2010
    Posts
    1,501
    Make sure your firewall allows incoming and outgoing ability to BOTH Steam and Civ V.

  11. #11
    Quote Originally Posted by whatshisface011 View Post
    i have the same problem heres my dxdiag
    Top 5 sections of your DXDIAG please

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