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Thread: Game won't start

  1. 12-27-2010 #1
    lost
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    Game won't start

    The farthest I get to is the select which dx to use... a black screen and either a "not responding" error msg or just ctd


    ------------------
    System Information
    ------------------
    Time of this report: 12/27/2010, 17:25:13
    Machine name: OWNER-PC
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.100608-0458)
    Language: English (Regional Setting: English)
    System Manufacturer: TOSHIBA
    System Model: Satellite L305D
    BIOS: InsydeH2O Version 1.70
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60 (2 CPUs), ~2.0GHz
    Memory: 2940MB RAM
    Page File: 1435MB used, 4674MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon X1250
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x791F)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_791F&SUBSYS_FF681179&REV_00
    Display Memory: 1342 MB
    Dedicated Memory: 127 MB
    Shared Memory: 1214 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
    Driver Version: 7.14.0010.0517 (English)
    DDI Version: 9Ex
    Driver Attributes: Final Retail
    Driver Date/Size: 7/27/2007 22:14:30, 2999296 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-3A5F-11CF-CC70-62DFA1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x791F
    SubSys ID: 0xFF681179
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF68& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.5559 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/30/2008 11:34:20, 2058528 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
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  2. 12-27-2010 #2
    QuantumTarantino
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    Card name: ATI Radeon X1250 is your issue

    If (and this is a big if) you can update to a 2010 driver, it MIGHT help
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  3. 12-27-2010 #3
    lost
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    Quote Originally Posted by QuantumTarantino View Post
    Card name: ATI Radeon X1250 is your issue

    If (and this is a big if) you can update to a 2010 driver, it MIGHT help
    I tried to update but it said i already had the most up to date driver :/ from 2007 I believe.

    Can I upgrade? Is this complicated? There is something heartbreaking about getting stoked for an awesome game and... it not running on your once top of the line cpu once you get it >.<
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  4. 12-27-2010 #4
    QuantumTarantino
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    is this a Desktop PC?

    If so, is it from a Manufacturer? (which one)
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  5. 12-28-2010 #5
    lost
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    nope. it's a laptop. its a toshiba
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  6. 12-28-2010 #6
    whatshisface011
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    same thing same issue

    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
    Language: English (Regional Setting: English)
    System Manufacturer: TOSHIBA
    System Model: Satellite A215
    BIOS: BIOS Version 1.70
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60 (2 CPUs), ~2.0GHz
    Memory: 1918MB RAM
    Page File: 1945MB used, 2135MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon X1200
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x791F)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_791F&SUBSYS_FF1A1179&REV_00
    Display Memory: 830 MB
    Dedicated Memory: 127 MB
    Shared Memory: 703 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
    Driver Version: 7.14.0010.0517 (English)
    DDI Version: 9Ex
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 7/28/2007 02:14:30, 2999296 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-3A5F-11CF-CC70-10DFA1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x791F
    SubSys ID: 0xFF1A1179
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_A ModeMPEG2_C
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  7. 12-28-2010 #7
    SirMaru's Avatar
    SirMaru
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    Do you have your firewall set up to allow both outgoing and incoming traffic for BOTH Steam and Civ V?
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  8. 12-28-2010 #8
    QuantumTarantino
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    Quote Originally Posted by lost View Post
    nope. it's a laptop. its a toshiba
    That makes it not possible sorry
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  9. 12-28-2010 #9
    QuantumTarantino
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    Whatshis face, your video card is well below minimum, and may not be able to be updated to work

    Is this a desktop machine?
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  10. 12-28-2010 #10
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    SirMaru
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    Quote Originally Posted by QuantumTarantino View Post
    Whatshis face, your video card is well below minimum, and may not be able to be updated to work

    Is this a desktop machine?
    Toshiba Satellite A215 is a NOTEBOOK per his DXDIAG posting and googling the model.
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  11. 12-28-2010 #11
    QuantumTarantino
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    Quote Originally Posted by SirMaru View Post
    Toshiba Satellite A215 is a NOTEBOOK per his DXDIAG posting and googling the model.
    IF the DXDIAG is reporting the model field correctly
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