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  #1  
Old 08-22-2007
dustinb dustinb is offline
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Join Date: Aug 2007
Posts: 9
Application configuration is incorrect.

Computer:
Cpu: Athlon XP 3800+
Video Card: BFG 7600GT 256MB
Ram: 2.5GB DDR 400
Hard Drive: WD Raptor 40GB
OS: Windows XP Pro 32bit SP/2

Problem: I bought the game yesterday morning and installed it right away. Installation went fine, auto updater went fine, and then when I tried to actually start the game, I immediately get this message:
----------------------------------------
D:\Program Files\2K Games\Bioshock\Builds\Release\Bioshock.exe
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
----------------------------------------

I contacted tech support over the phone, but the only thing they were able to suggest was to try redownloading .netframeworks. I've since uninstalled / reinstalled .netframeworks 1.1 and 2 countless times, I have uninstalled / reinstalled the game about 5 times now, and have tried disabling programs during startup etc. I run several other games fine with no issues (battle field 2, civ 4 beyond the sword, fear, etc). On searching the internet, that error comes up typically when programming code is made wrong. Something about side by side calculations or something.

Any help would be appreciated. I really don't want to format my hard drive, but I'm pretty close to doing that.
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  #2  
Old 08-22-2007
dustinb dustinb is offline
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Posts: 9
Well I got it fixed thanks to a few other posts. Here's what I had to do.

Download this file:

http://www.microsoft.com/downloads/i...splayLang%3den

After I ran the file, I got an error that it couldn't find the msi, so I did this:

Killerpotato: The vcredist.msi file is located within the vcredist_x86.exe file. I suspect it's having problems extracting it to your temporary directory. In any case, you can use WinRAR (rarlabs.com) to extract the files from vcredist_x86.exe to get to the msi file. To do this, install winrar if you don't have it, right click on the vcredist_x86.exe exe and select "Extract Here". You'll get a new file called VCREDI~3.EXE. Right click on THAT file and hit "Extract Here" again. You'll get two files called vcredis1.cab and vcredist.msi, which you should be able to use directly.

I then ran vcredist.msi, and when it asked where the file was, I told it the folder that I had extracted it to through win rar.

This did not fix the game, but then, I tried downloading this file:
http://www.microsoft.com/downloads/i...splayLang%3den

I originally downloaded this file first but I couldn't get it to continue. Once running the install for the first link I posted, this file then worked perfectly (removed old version, and installed new one). It then prompted me to reboot the computer, and now the game works.
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  #3  
Old 08-23-2007
Lego Lego is offline
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Join Date: Aug 2007
Posts: 2
Thank you for posting this. After trying, unsuccessfully, to run Bioshock since the demo release I followed your instructions and everything worked. You certainly came through faster than 2k tech support.


Good game so far, terrible, terrible support and QA. Having to download and install VC++ redistributables to run entertainment software? Nice. Bonus points for aggravating error message, though that's more of a Microsoft issue.
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  #4  
Old 08-23-2007
dustinb dustinb is offline
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Posts: 9
Quote:
Originally Posted by Lego View Post
Thank you for posting this. After trying, unsuccessfully, to run Bioshock since the demo release I followed your instructions and everything worked. You certainly came through faster than 2k tech support.


Good game so far, terrible, terrible support and QA. Having to download and install VC++ redistributables to run entertainment software? Nice. Bonus points for aggravating error message, though that's more of a Microsoft issue.

I agree, support was pretty useless. I like how you go to 2k's website and there isn't even a listing for Bioshock for the PC in the support section. Phone support was pretty helpless as well. I really like the game, but stuff like this just makes it feel cheaply made.
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  #5  
Old 08-24-2007
Swanny Swanny is offline
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Join Date: Aug 2007
Posts: 7
Well, I havent been so lucky
I'm getting the exact same problem "This application has failed to start because the application is incorrect" too..

Quote:
Originally Posted by dustinb View Post
Well I got it fixed thanks to a few other posts. Here's what I had to do.

Download this file:

http://www.microsoft.com/downloads/i...splayLang%3den

After I ran the file, I got an error that it couldn't find the msi, so I did this:

Killerpotato: The vcredist.msi file is located within the vcredist_x86.exe file. I suspect it's having problems extracting it to your temporary directory. In any case, you can use WinRAR (rarlabs.com) to extract the files from vcredist_x86.exe to get to the msi file. To do this, install winrar if you don't have it, right click on the vcredist_x86.exe exe and select "Extract Here". You'll get a new file called VCREDI~3.EXE. Right click on THAT file and hit "Extract Here" again. You'll get two files called vcredis1.cab and vcredist.msi, which you should be able to use directly.

I then ran vcredist.msi, and when it asked where the file was, I told it the folder that I had extracted it to through win rar.
...OK up to here.

Now when I right click and choose install (or simply double-click to run) on the mentioned vcredist.msi it doesnt ask me 'where the file was' it instead asks me what program do I want to use to open this file?? I've tried the bioshock.exe and the vcredist.cab that came from the VCREDI~1.EXE

Could you elaborate what you mean by 'I told it the folder that I had extracted it to through win rar.' as I cant see where your referring to here

Many thanks for your help!

Swanny
Windows XP SP2,
Intel Core Duo 2 6600@2.40Ghz
2Gb RAM
NVidia 7800 GTX
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  #6  
Old 08-24-2007
PlayerOfGames PlayerOfGames is offline
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Join Date: Feb 2007
Location: U.K.
Posts: 169
No idea if this will be of any help, but there is a file called "vcredist_x86.exe" on the DVD in the "vs redist" folder, maybe you could try copying this file to a folder on your computer and running this, it seems to be the same as mention in the previous posts.

PoG
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  #7  
Old 08-24-2007
Swanny Swanny is offline
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Join Date: Aug 2007
Posts: 7
Quote:
Originally Posted by PlayerOfGames View Post
No idea if this will be of any help, but there is a file called "vcredist_x86.exe" on the DVD in the "vs redist" folder, maybe you could try copying this file to a folder on your computer and running this, it seems to be the same as mention in the previous posts.

PoG
Thanks for the reply.
Yes.. thats the very same vcredist_x86.exe dustinb is referring to above..
But running it returns an 'Error creating process <msiexec /i vcredist.msi> Reason: The system cannot find the file specified" error

It sounds like dustinb and lego were both able to run the vcredist.msi (extracted with WinRAR from the vcredist_x86.exe somehow) but this asks me to associate the file with a program for me

£24.99 for this, what a waste.. sheesh..
Swanny
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  #8  
Old 08-24-2007
dustinb dustinb is offline
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Join Date: Aug 2007
Posts: 9
Quote:
Originally Posted by Swanny View Post
Thanks for the reply.
Yes.. thats the very same vcredist_x86.exe dustinb is referring to above..
But running it returns an 'Error creating process <msiexec /i vcredist.msi> Reason: The system cannot find the file specified" error

It sounds like dustinb and lego were both able to run the vcredist.msi (extracted with WinRAR from the vcredist_x86.exe somehow) but this asks me to associate the file with a program for me

£24.99 for this, what a waste.. sheesh..
Swanny
It sounds like your windows installer program is hosed (it's used to open .msi files). Follow this link and install it. It's a new version of the installer:
http://www.microsoft.com/downloads/d...displaylang=en
Then go through the steps I posted up above again. Hope that helps, and I have 2k actually releases a patch to address this...
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  #9  
Old 08-24-2007
Swanny Swanny is offline
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Join Date: Aug 2007
Posts: 7
Yes I suspected that too..
Have already installed the Windows installer 3.0 v2.

The MSI file still remains unassociated and fails to run however..

Is there a Windows Installer exe anywhere in \Windows where I can forcibally get it to use perhaps?

Clutching straws now

Swanny
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  #10  
Old 08-24-2007
dustinb dustinb is offline
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Join Date: Aug 2007
Posts: 9
Ok try these steps (do only one at a time and see if it fixes it):

#1
Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:

1. On the "Start" menu, click "Run:.

2. In the "Open" box, type "msiexec /unreg", and then press ENTER.

3. On the "Start" menu, click "Run".

4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

#2
Empty user and system "temp" folders.

1. Empty "%systemdrive%\temp" folder.

2. Empty "%systemdrive%\%windir%\temp" folder.

3. Empty "%systemdrive%\Documents and Settings\%username%\Local Settings\Temp".

#3
Download this and run it
http://support.microsoft.com/default...b;en-us;290301
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