View Full Version : Refund
Anthigital
10-18-2010, 06:42 AM
My friend said I can get a refund since this is still in beta. Can any moderator help me find where or tell me how to do it?
Coolcat
10-18-2010, 06:45 AM
Err who is your friend? Is this a joke? WHY WOULD YOU RETURN THIS GAME? THERES NOTHING WRONG WITH IT! XD
QuantumTarantino
10-18-2010, 06:45 AM
You need to contact the retailer you purchased it from
Your friend outright lied to you, the game is released, and not in any test of any sort
Coolcat
10-18-2010, 06:46 AM
You need to contact the retailer you purchased it from
Haha gl with that
QuantumTarantino
10-18-2010, 06:47 AM
Haha gl with that
Exactly my point.
2K Elizabeth
10-18-2010, 06:47 AM
My friend said I can get a refund since this is still in beta. Can any moderator help me find where or tell me how to do it?
The game isn't in beta - there is a patch coming, but beta is long over. :o
SirMaru
10-18-2010, 06:51 AM
My friend said I can get a refund since this is still in beta. Can any moderator help me find where or tell me how to do it?
Civ V is the best game in the last decade. You should be honored that you are contributing to all the suggestions for the next patch.
Anthigital
10-18-2010, 06:56 AM
The game isn't in beta - there is a patch coming, but beta is long over. :o
Weird, but it feels like I'm constantly having my game crash and graphic glitches constantly. Had this game gone through beta phase? Did I just pay early for beta access and am now still waiting for the game to release? I'm still wondering how to return this game for a full refund.
FtRapture
10-18-2010, 06:58 AM
If your having problems, I would contact tech support. While I admit I have had very little issues with this game I understand it can be frustrating and I am certain 2k would love to get you up and running properly.
usa@take2support.com
funyuns
10-18-2010, 07:05 AM
If your having problems, I would contact tech support. While I admit I have had very little issues with this game I understand it can be frustrating and I am certain 2k would love to get you up and running properly.
usa@take2support.com
My game is unplayable, I did contact support, I got the distinct feeling there is no fix for mid-late game crashing right now and will receive the run around until the patch is out
then its... "O hey glad you picked up the phone! We got the game fix right here, arent we great! lulz thanks for owning a game you couldnt play for a month, we appreciate the money advance!"
wayninja
10-18-2010, 07:06 AM
Get it all out little buddy, there. Doesn't that feel better?
Coolcat
10-18-2010, 07:08 AM
I'm still wondering how to return this game for a full refund.
Ya curious as to how they answer this.;)
funyuns
10-18-2010, 07:09 AM
Get it all out little buddy, there. Doesn't that feel better?
it wont feel better till i can patch it:p
Anthigital
10-18-2010, 07:11 AM
My game is unplayable, I did contact support, I got the distinct feeling there is no fix for mid-late game crashing right now and will receive the run around until the patch is out
then its... "O hey glad you picked up the phone! We got the game fix right here, arent we great! lulz thanks for owning a game you couldnt play for a month, we appreciate the money advance!"
This guy pretty much summed up my basic logic also. If I wanted to join a beta game I def. wouldn't have paid for it. So I'm still curious as how to refund this game and just possibly buy it again when the patch comes out. I think at the moment only God knows if it will fix all the major crashing, glitches, exploits in the game.
Takao
10-18-2010, 07:14 AM
Sounds like the either the CPU or graphics card might be overheating. A while back my PC would just shut down for no apparent reason. Turned out the processor fan was shot and needed to be replaced. However, I never had any graphics glitches.
You might want to check this thread out
http://forums.2kgames.com/forums/showthread.php?t=88710
What are the temps when your running the game? Civ V pushes my Galaxy 240 in to the mid-80 Celsius range.
QuantumTarantino
10-18-2010, 07:16 AM
This guy pretty much summed up my basic logic also. If I wanted to join a beta game I def. wouldn't have paid for it. So I'm still curious as how to refund this game and just possibly buy it again when the patch comes out. I think at the moment only God knows if it will fix all the major crashing, glitches, exploits in the game.
Again, by contacting the retailer.
Draco
10-18-2010, 07:18 AM
You can not refund a license. If you want a refund because you read the EULA that is different, but kind of late for you now.
In the future, you need to do two things.
1.) Never buy a release.
2.) Check with the forums if you are buying a new game.
Sorry, but 2kgames owns your copy of the game. They grant you the right to use the game only as the see fit. If you do not like it, stop playing 2kgame or pc games.
But of course 2kgames has always had that reputation, which is why you very carefully deal with them, see above.
wayninja
10-18-2010, 07:20 AM
If they got a refund, they wouldn't be able to whine here. Actually, strike that, they probably would anyway.
Anthigital
10-18-2010, 07:27 AM
Again, by contacting the retailer.
I overlooked your post. Terribly sorry about that. I'll try contacting Steam report then.
One last question I found the "upcoming" patch notes and saw "When the patch is actually released I'll unstick and close this thread." Well, how come they don't have an ETA? This game has been out for quite a while. And these patches seem like they should have been fixed in beta.
Coolcat
10-18-2010, 07:28 AM
If they got a refund, they wouldn't be able to whine here. Actually, strike that, they probably would anyway.
Haha so informative, so helpful, you should hang on the forums all day. :D
Grashnak
10-18-2010, 07:30 AM
My friend said I can get a refund since this is still in beta. Can any moderator help me find where or tell me how to do it?
Your friend is an idiot and you should kill and eat him.
Anthigital
10-18-2010, 07:32 AM
Your friend is an idiot and you should kill and eat him.
I would...but charred human flesh has this sour taste!
wayninja
10-18-2010, 07:45 AM
Haha so informative, so helpful, you should hang on the forums all day. :D
Thanks, I try. It's nice to see we agree for once.
QuantumTarantino
10-18-2010, 07:56 AM
I overlooked your post. Terribly sorry about that. I'll try contacting Steam report then.
One last question I found the "upcoming" patch notes and saw "When the patch is actually released I'll unstick and close this thread." Well, how come they don't have an ETA? This game has been out for quite a while. And these patches seem like they should have been fixed in beta.
If your retailer is steam, they dont offer refunds on digital purchases.
You didnt read the entire patch thread, there is an ETA
Glad to see those places where modern business rules aren't understood and where people still know the taste of human flesh, finally got connected to the internet, while still being able to stick with their traditions. :p