SP Crash right after GFWL sign-in

[Jman502005]

I've went through 7 pages of threads with no luck of finding help on this issue.

The game runs fine when I don't log-in to GFWL, but if I log-in to my Live account or try to create a local account (which is what I want so I can save my game on my laptop), the game just crashes while trying to sign on, whether I have internet or not. It will play the game with no profile, but I can't save my game that way. I've downloaded the patch outside of GFWL, but that hasn't helped at all.

I've done uninstall/reinstall 3x, I've cleared out my temp folder, I've ran it under XP compatibility mode/administrator. None of this seems to help. Any idea's?

I'm running this on a Asus laptop:
Windows 7 64-bit Professional
Intel Core 2 duo P8700: 2.53 GHz
RAM: 6.00 GB
Nvidia Geforce GTX 260M Cuda: 1 GB

As I said before, this game was running fine without a profile from GFWL running, with all setting on high. Can someone tell me a way to create a local profile (Yes, I know how to create one) that will allow me to play the game without crashing this game every time I try signing in to it?

[Jman502005]

Why!?! :eek: I just tried reinstalling it without installing the update, created a new local profile, the #$%&@# thing crashed, AGAIN! It still works fine without a profile, but what's the point if I CAN'T save my game? :mad:

I'm thinking of returning this to the store and getting the PS3 version, this sucks. :(

[Wifeaggro]

having same problem

[Soldier167]

I have exactly the same problem.

[Tech Kris]

It would help to know a bit more about the crash

After a crash immediately go to control panel>administrative tools>event viewer. Click on applications then double click the error appearing in the right panel. Copy the contents of the description box

[Treznorgrimlox]

Log Name: Application
Source: Application Hang
Date: 2/14/2010 9:12:53 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Moms-PC
Description:
The program BioShock2.exe version 1.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1170 Start Time: 01caad98d951ed97 Termination Time: 46
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-02-14T17:12:53.000Z" />
<EventRecordID>39487</EventRecordID>
<Channel>Application</Channel>
<Computer>Moms-PC</Computer>
<Security />
</System>
<EventData>
<Data>BioShock2.exe</Data>
<Data>1.0.0.1</Data>
<Data>1170</Data>
<Data>01caad98d951ed97</Data>
<Data>46</Data>
<Binary>430072006F00730073002D0074006800720065006100640000 0044006500610064006C006F0063006B0000000000</Binary>
</EventData>
</Event>

[Treznorgrimlox]

/bump as im sure many of us are having this issue. Games for Windows Live (GFWL) when logging in, freezes my game. The error created is as show in my previous post. Please help, please halp!

[DaveLT19]

Having the same issue, the game starts and i can play it, but when i sign in to Windows Live i get the Bioshock2.exe has stopped working error.

specs:

OS: Win 7 x64
Processor: Intel i7 860 @ 2.8
Memory: 8 gb

Display
Video Card: NVIDIA GeForce GT 220
Video Memory: 493
Driver Date: 6/26/2009

Sound
Sound Card realtek hd audio (maybe?)
Driver Date 5/23/2009

error:


Faulting application name: BioShock2.exe, version: 1.0.0.1, time stamp: 0x4b6c7eeb
Faulting module name: BioShock2.exe, version: 1.0.0.1, time stamp: 0x4b6c7eeb
Exception code: 0xc0000005
Fault offset: 0x003e9c92
Faulting process id: 0x1288
Faulting application start time: 0x01caad9e4bda60de
Faulting application path: c:\program files (x86)\steam\steamapps\common\bioshock 2\SP\Builds\Binaries\BioShock2.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\bioshock 2\SP\Builds\Binaries\BioShock2.exe
Report Id: d3363668-1991-11df-be52-002564e30ae2

[Sneakylemon]

I keep having the same problem as well, the game will work fine if i do not sign in to GFWL but it is impossible to save without doing so, even if i use an offline profile it still crashes, sometimes i get about 5 minutes of gameplay before it crashes however.

[BadAsh00]

Still no luck on this one huh?
Crap, looks like we have to wait for another patch (one that fixes the problem) before we can play the game.
I give it a month,,,if the problem hasn't been solved then,,,i am turning my pc-version in for a ps3-version and NEVER EVER buy a games for windows live game again.
They just wrecked everything good about gaming,,,What the f*. isn't the meaning of a game to have a good time? I don't wanna do this and that, delete those files and there,,,before i can play a simple game. Fix it.*thinks about the good oll days when you didn't need to register for a game*

[Treznorgrimlox]

Heres what doesnt make sense, i played this the first day it came out until its completion, towards the end of the game i started having errors with "unable to locate save files".. so i had to play all the way through until i passed it because i couldnt save anymore. (this is with an offline account btw with GFWL). As soon as i made an online account to play multiplayer all these issues starting happening! It just doesnt make sense. Also, as soon as i download the GFWL update then run "verify steam application integrity" through Steam it says it has to download 73 files again. After that GFWL asks to update itself all over again! WTF!?!? Are both GFWL and Steam Conflicting with each other? Thats what it sounds like to me. Im giving up for today guys, i hope a fix comes sooner than later. By the way, SPOILER ALERT, save all the little sisters and everyone else, nice ending.

[Tech Kris]

specs:


Display
Video Card: NVIDIA GeForce GT 220
Video Memory: 493
Driver Date: 6/26/2009



The drivers look out of date here. Try updating at www.nvidia.com (http://www.nvidia.com)

[Farkhat]

Same problem after GFWL updated itself. I have reinstalled both apps 3 times now with no luck; help would be really, really appreciated.

System spec:
------------------
System Information
------------------
Time of this report: 2/14/2010, 20:06:49
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7327
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ (2 CPUs), ~2.1GHz
Memory: 3326MB RAM
Page File: 1094MB used, 5797MB available

DirectX Version: DirectX 11
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_82A11043&REV_A1
Display Memory: 2416 MB
Dedicated Memory: 1009 MB
Shared Memory: 1406 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)

[DaveLT19]

The drivers look out of date here. Try updating at www.nvidia.com (http://www.nvidia.com)

no dice, still crashes when trying to sign into Windows Live.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BioShock2.exe
Application Version: 1.0.0.1
Application Timestamp: 4b6c7eeb
Fault Module Name: BioShock2.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4b6c7eeb
Exception Code: c0000005
Exception Offset: 003e9c92
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[Tech Kris]

Are you all able to log in to the GFWL application?

[Piemonkey]

Getting the same problem.

Problem Event Name: APPCRASH
Application Name: BioShock2.exe
Application Version: 1.0.0.1
Application Timestamp: 4b6c7eeb
Fault Module Name: BioShock2.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4b6c7eeb
Exception Code: c0000005
Exception Offset: 003e9c92
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

It's definitely GFWL causing this as I can play the game just fine if I'm not signed in.

I can sign in just fine but as soon as I click on anything, it crashes.

[Tech Kris]

Try the GFWL update

http://go.microsoft.com/fwlink/?LinkId=98609

[Piemonkey]

Already did. Made no difference.

[DaveLT19]

Try the GFWL update

http://go.microsoft.com/fwlink/?LinkId=98609

same thing happens with the update. I did open gfwl right after the update install, and was able to browse through the games to download etc. But when i start bioshock 2 and attempt to sign into WL...i get the crash below.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BioShock2.exe
Application Version: 1.0.0.1
Application Timestamp: 4b6c7eeb
Fault Module Name: BioShock2.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4b6c7eeb
Exception Code: c0000005
Exception Offset: 003e9c92
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[assaraven]

same error:

when i clic on single player it try to log and crash, game works if i don't log in.

i can log if i press "Home" at 1st menu, but when i clic Single player game crash too.

i could play before the new patch, but after install it, this error occur.

sorry for my english, i'm from spain.

i reinstall:
bioshock2
dx
vcredist
gfwl
graphic cards drivers and controller

[Wifeaggro]

Delete your bioshock 2 folder it fixed my issue now i can play and save with out issue

[Grim_2o0o]

What version of GFWL live are you guys running?

Reason I ask is because I am running an older version of GFWL, v3.1.186.0. So it asks me to update GFWL when trying to update BS2, but as nothing is broke I haven't updated BS2 or GFWL - which got me thinking*, as I haven't encountered any crashes while playing SP or MP.

* I'm wondering whether it's the newer versions of GFWL causing these save errors and random crashes?


(You can find the version of GFWL by looking at the properies of GFWLClient.exe in Program Files / Program Files (x86) for 64bit - C:\Program Files (x86)\Microsoft Games for Windows - LIVE\Client)

[Piemonkey]

Newest. None of these problems occured before the patch.

[DaveLT19]

What version of GFWL live are you guys running?

Reason I ask is because I am running an older version of GFWL, v3.1.186.0. So it asks me to update GFWL when trying to update BS2, but as nothing is broke I haven't updated BS2 or GFWL - which got me thinking*, as I haven't encountered any crashes while playing SP or MP.

* I'm wondering whether it's the newer versions of GFWL causing these save errors and random crashes?


(You can find the version of GFWL by looking at the properies of GFWLClient.exe in Program Files / Program Files (x86) for 64bit - C:\Program Files (x86)\Microsoft Games for Windows - LIVE\Client)


My thoughts are that yes it is related to the newer version of gfwl, however...

WL would not allow me to play without updating to the newest version (which i did last night), and I was able to play for awhile last night, and again this morning. at some point in playing this morning, when i went to save a game, my save games list "could not be found". I quicksaved my progress (which i have no way of telling if it was actually saved) exited BS2, and now everytime i try to sign into WL, BS2 crashes. But i was able to play for a period of time, and save my progress, with the updated version.

confused. :confused:

[assaraven]

Delete your bioshock 2 folder it fixed my issue now i can play and save with out issue

it doesn't work for me

[Soldier167]

The drivers look out of date here. Try updating at www.nvidia.com (http://www.nvidia.com)

What if your graphics card is not nvidia but Radeon? How can I solve the problem? Sorry I'm bad at computers, please help.:(

[Soldier167]

Delete your bioshock 2 folder it fixed my issue now i can play and save with out issue

But won't deleting the bioshock folder just erase the entire game? Can you be a bit more specific please? Sorry not tryin to be rude.:p

[Tech Jamie]

What if your graphics card is not nvidia but Radeon? How can I solve the problem? Sorry I'm bad at computers, please help.:(

To update ATI drivers, you can download them from http://www.ati.com

[Laughable Butane Bob]

My game was crashing when I tried to log in to GFWL and it was fixed by deleting the BioShock2 folder from My Documents.

If I remember correctly the crash happened because file(s)/folder(s) located in "My Documents/BioShock2" were set to read-only.

So I suggest checking if any of yours are set to read-only. Hope this helps.

[tommy titmouse]

You don't need to delete your Bioshock 2 folder just the currupt saves in it.
In your Bioshock saves folder in my documents just delete any saves with 1KB or 0KB as these are corrupt.

[Trysta2000]

It doesn't help to delete a corrupted save file for those who don't have a file. I'm having the same issue as them and I don't have a file to delete cause there was no point in the game that I was even able to save. As soon as I download the game this issue came up. As far as I can tell, it's not a file issue, it's more of a windows live issue which we can not fix.

[tommy titmouse]

Some are reporting that restoring the original xp theme/skin if they have something different such as blinds has stopped it crashing.
Wouldn't know as i have Vista.
Mine started not responding after i had a few goes online. And the corrupt saves were the cause.

[Osker]

I was having a very similar issue. the only way i have sucessfully eliminated the issue is to disconnect from the net entirely and try playing it that way.

For me it seems to have problems connecting to GfWL only on direct x 10, direct x 9 mode is fine.

Absolutely no idea why this would be an issue, as i said in the previous thread i didn't think there would be a corrolation between direct x and signing into games for windows live but then im not a programmer hehe

Thread btw was http://forums.2kgames.com/forums/newreply.php?do=newreply&noquote=1&p=651837

[Jman502005]

While I was surfing another forum, I found a strange solution to my problem. It told me that if my local profile wasn't working right (ex. Crashing whenever I tried to log into GFWL), to go into my bioshock 2 folder in: Libraries>Documents>Bioshock2>SaveGames, and to delete all files and folders in that folder. So I closed out of Bioshock 2, deleted the files, then restarted the game, presto, the game logged into my local profile, and let me play & save my game, didn't even have to restart my laptop. I don't know if this will work for any of you guys, but I figured it might help to post what worked for me here.

Remember, this was for the LOCAL PROFILE save game option, I can't say it works for those of you that wanna us GFWL.

[DaveLT19]

I actually seem to have fixed it...i went into my docs>BS2>savegames folder, and for some reason i had another folder with two files in it (one of which was 1.5x mb, and another that was 0.1mb) as well as two files in the main savegames folder which were <.5mb. I deleted the folder (not the main savegames folder), and the two smaller files (which had names very different from my other saved games files), and voila. no lockup after logging into WL.

I did lose a little progress, but it seems to be working so far.

[PopNfresh2312]

That might be just a temp fix fellas. I used that fix, but my game still froze after paupers drop.

However, I d/l the new patch from Gfwl and it fixed the issue

[Farkhat]

Well, part of the problem with a Local profile for GFWL is that once you have a Net profile, you can't create ann oflline (I tried, believe me) Quite irritating.
I will try to do the delete save trick later today.
Oh by the way: issue is still the same. SP game scrashes as soon as GFWL logs in.

[Pschelfh]

I've been playing without problems for 3 days with an offline profile (my PC is not connected to internet), but now I also have a crash at startup.

When the game starts, it automaticaly logs in with my offline profile, but when I select 'Single Player' on the next screen, it quits to the desktop!

After a few attempts, I manage to get in though. Then, after playing an hour or 2, the game starts to lag seriously and eventualy quits to the desktop again.

If I try to load my latest save game afterwards, it quits to the desktop again. BS2 a constant battle! :mad:

Specs : XP SP2, Q9550, 2 Gb, 8800GTS.

[wilk0r]

I'm running Vista and I had this exact issue immediately after patching (SP crash as GFWL logged in) and SOLVED it by simply removing the entire contents of C:\Users\<username>\Documents\Bioshock2\SaveGames

I made a backup of all the savegame files in the futile hope that someone official may one day solve what is no doubt a garden-variety savegame compatibility issue. Cheers to all the posters in this thread, your advice was very helpful :)

PS @ 2K: GFWL is by far the most abraisive, rude, and unwelcome program that has ever sleazed it's way onto my HDD. I am yet to speak to a single person who regards it as anything other than abhorrent, nor have I spoken to anyone who found it made their gameplay experience easier or more secure. The only CTD I have had with BS2 thus far has been directly due to this software. Money well spent fending off pirates, I guess... :confused:

[Jman502005]

If the fix I posted above didn't fix your problem, then it must be something else. After I deleted all that stuff, my offline profile logged in just fine, & I was able to play the game all the way through.

I'd check around, I found this solution on another website not related to 2K.

[assaraven]

there are 2 savegame folders.
there is one in "my docs/bioshock2" & other one in "c/user/youruser/appdata/roaming/bioshock2/memory/" (appdata is hide)

you need to delete both savegame folders ;)

[Thedirtybubble]

I agree this looks really bad...on a lot of levels... dont know if I will ever buy A gfwl title again...Just gald I pre-ordered it so atleast I had more time to want to bash my head through a wall trying to actually luanch it, watch the openening scene and and mabey even play it a little.

Even though I built my own system as I am sure a lot of you have done also...I do not consider myself a "pro" by any means...But can someone explain to me how the pc version could have pos. been tested & released in this state with this many problems that make the game unplayable for so many people.

It just does not make any sense...Would it not have been better to hold back on the release date of the pc version ??????

[BadAsh00]

I had it working yesterday
But for some reason, today it deleted all my save-files and i can start a new,,,no actually i can't, cause it wont let me log in anymore

Oh 2K and GFWL i don't know which of you are the blame but seriously, you ****ed PC-gaming right up the a$$.
More money for console gaming right? i mean,,,its not that a console game costs more then a pc game right? oh wait,,,it is.

[chopzz]

You don't need to delete your Bioshock 2 folder just the currupt saves in it.
In your Bioshock saves folder in my documents just delete any saves with 1KB or 0KB as these are corrupt.

i was having this exact issue and it was solved by deleting the files as tommy suggested. Took about 1 min after stupidly trying gfwl support line (they are a total waste of time blaming everyone from my ISP to firewall)

thx :D