No customer service?

[Gibson]

Really, what's going on here? As far as I can tell, the only customer service available is an auto-responder to support tickets telling people to come post on the forums, which are then completely ignored.

[2K David]

Hi Gibson, sorry for the frustration. Can you contact 2kelizabeth@2kgames.com with the details? Ticket number, how long you've been waiting for a response, and any other information would be really helpful. Thank you!