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I.Kapodistrias
07-19-2011, 04:22 PM
Chat is lame. We all know that. Does 2K knows how important is for CivWorld?
As a fellow member of this forum said: "social stimulus is good both for player's enjoyment AND game's popularity!"...

Let's note here all problems about chat and our suggestions about how we can have a much better communication between us, the players.

Problems:

National chat seems to make the computer slower or/and crash the browser.
The player's names are changing when they talk to you, making a big annoying confusion.
Close button clickthrough. You have to be very very carefull if you don't want to invade someone or even leave your civ every time you close the chat window!
"Send a message to another nation" doesn't seem to work. That button send me to global chat. I can't talk to another nation and only that nation. I don't know if it is a bug though or just nobody in 2K thought it.
Number of available characters are very limited.
Copy-paste is not possible.
I can't talk first to someone unless I visit his city. I can just open the chat and click on his name, but only if he was talking to me before and sometimes I have to search between other people's messages to find his last message to me... Which bring us to the next problem:
Personal chat is all mixed with everyone you had a personal chat, making it possible to send a message to the wrong guy (veeeery bad when you were planing something cunning) and almost impossible to see the entire history of the communication you had with a player planning anything.
I think offline messages are not visible. If this is true it is very time consuming to communicate with someone, especially with that character number limitation and all those access problems.
Even if you are online, it is not clear enough if you have a new message. Since you have to close the chat window in order to continue playing while you wait for a reply, sound alerts and world news are just not enough. Sound alerts have the same sound for everyone, making us not take it under big consideration (especially since it makes the sound twice when YOU type something) and
World news itself doesn't seems to be really usefull either for communication or for informations the way it is designed imho.
Characters other than latin are not possible. Although I must admit, it would be not good at all typing in any other language than english on global and national chat, on personal chat I would like to be able to type in greek for my friend doesn't understand english perfectly and thinking of leaving the game because of that.
No ranks or ministries are visible next to the name of the speaker. It sucks when noobs ignore people for not understand yet the importance of communication in the game, but it would be almost acceptable if he wasn't the king speaking. If I was a noob and somebody talk to me I would like to know if he was the King.


Suggestions:

First of all, the obvious: fix the bugs!
I don't know if the name changing issue is a bug or the wrong answer to privacy concerns (somebody on this forum was worried about other people seeing his real name). I suggest the ability for us to choose the name, if this is the case, but that name should stay stable during all game. Default name before we change it, must be our real name of course.
Give us the ability to be found on facebook if we want (and block others finding us on fb if we don't). Some of us are finding it really enjoyable to make new friends through a game and really affective on the going for victory. IT IS a cosial game after all!
Add on chat window a tab "other nation", with, of course, a list to select which civ you want to talk to. The ability to send a message to all members of another, specific civ of your choice, is not insignificant.
Bigger messages, copy-pasteable, with special characters too.
Offline messages must be visible, (stored for later reading) if this is not true. I am really not sure if it is...
Add a big envelope icon, next to the world news icon, flashing when you have new, unread personal messages. This way you can't miss another personal message again. Sounds alert could also be set to ring only for personal messages if we want to.
In fact, personal messages could be seperate from the rest of the chat window. The idea of having an inbox instead of a chat for personal messages seems to me more fuctional and less confusing. This inbox could open by clicking on that big envelope icon I suggested before. On the chat window can remain the other 3, the other 2 old tabs and the new tab I suggested, "another nation". As "another nation" should have a list, the big envelope should have its own list, listing player's names categorized in nations for quick access the history of messages with that player. Each personal conversation should have a special window. Clicking a name should appear just the conversation with that person only and the ability to reply of course.
The big envelope icon can even replace the world news icon if you think there is no enough space on the screen. World news can be found on chat window as a special tab. The chat icon can be flashing when new messages wait to be read and four small numbers could be on it too, showing, even before you click it, how many new messages you have by global chat, another nation's chat, national chat and world news. A small number could be on the big envelope as well.
Having an inbox instead of a chat, might help the lag issue too, but I don't know for sure (actually this is not a suggestion, just a strong hope :p )
About the problem of the chat window hiding the (small anyway) screen: Many have suggested that the chat window must be moveable. But is this really the answer, since we want to see the game AND the chat? Probably not, cause if the window was moveable I bet it would be hiding behind the icons. The ideal solution would be to be placed where right now are the facebook ads, at the right of the game screen. Of course I doubt 2K would like that or facebook would allowed it. The other three solutions I came up with are a) place it below the game screen as a separate chat screen, b) allow the ability to open the chat (and only the chat) on a different browser window (we will see twice as many of their precious ads) and c) instead of being moveable, make it minimizing on the game screen! Of course none of them really solve the problem, but all these 3, especially the third which seems to me the easiest to be done, would make our lives much more easy! :)


I admit I have read all the previous threads about chat and I know some of the problems refered above are already mentioned. The reason I made this thread is not only because I don't just mention (known) bugs, but problems in general and suggestions as well, mostly because the aspect of communication between us during a game seems to me so essential, that deserves a special thread for the bugs and the suggestions related to it.

Lets have a list of those bugs and suggestions exclusively for chat and communication in general. Feel free to post your own relative problems and ideas.

Lenny Ghoul
07-19-2011, 04:27 PM
Good post and next to the tech victory bug I think this should be the next priority fix.

Ironsmack
07-19-2011, 04:56 PM
I mentioned this before, but I suggest perhaps having a persist chat window integrated into the ui that could have the option of expanding.

I.Kapodistrias
07-19-2011, 08:05 PM
I mentioned this before, but I suggest perhaps having a persist chat window integrated into the ui that could have the option of expanding.

I said minimizing, you said expanding. We say exactly the same thing, aren't we? If not, please explain.

William Ossiss
07-19-2011, 09:40 PM
i think they should add an ignore button for those specific morons that deem it necessary to insult you at every turn.

angelar
07-19-2011, 10:53 PM
Oh for an ignore button.

I hope they are working on a new implementation of chat at the moment. It's the only excuse that I can think of for not sorting out the problems with using the red X on the window at the moment.

Tayyat
07-20-2011, 12:26 AM
I always feel like I need to be able to drag the chat window to the side of the screen so I can keep it open most of the time and play at the same time. It would certainly make it easier when coordinating with your team, especially tech mazes and bonuses.

I.Kapodistrias
07-20-2011, 04:24 PM
i think they should add an ignore button for those specific morons that deem it necessary to insult you at every turn.

Insults are too serious to let unpunished. They ruin your enjoyment and can make you hate the game and even leave it. If you just ignore them, they just going to continue insulting others untill everybody gets mad! But if there is some kind of penalty, lets say... 24 hours ban from all civs at that game, I don't think they would do it again. Plus I never liked ignore buttons. Call me naive, but I think even morons should have the opportunity to apologize. If you ignore them, they will never say "I'm sorry", even if they would want to. So what I suggest is a report button. And a penalty after that. Such a player I don't think is going to be missed from a civ making it hateful for all others or be missed from 2K if this is the only way he knows how to "play".

I.Kapodistrias
07-20-2011, 06:08 PM
Hey!! I just had an out-of-the-box idea!

Why 2K can't give to each civ in every game a fecebook group!?

We are all already in fb and fb workgroups are free anyway. I can't think of any communication system better than that! (fb workgroups include posts, chat and even a wiki and can be closed and secret) Unless somebody does not want to reveal his real name (althought it is already partly known in game) all problems related to national and personal communication will be gone with a fb group!
Yes, it won't be on the same browser tab, but having 2 tabs on our browser is not a big thing... We can even have them in different browser windows so their size can be adjustable in order us to be able to see both the game AND the talking in the group! Or having just the game and the fb will notify us when somebody say something there. The red fb notifying numbers are visible while the game screen is active anyway...
How about that?

We don't have to wait 2K to do it of course, but I find it important the game automatically lead us to a group or else noobs will never enter even if we spend half of the game trying to convince them.

And it shouldn't either considered malpractice, since more open fb pages related to CivWorld means more ads viewing... I bet fb would like that. :-D

Glinda
07-20-2011, 08:36 PM
I am using a group in Facebook for one of my games, and the FB group chat generally works nicely with the game interface. It does actually pop up over the game.

TheQ
07-21-2011, 04:22 AM
agreed on simply using a FB group chat.. while extending ingame world chat. Also players should be able to send each other messages that could be stored.

Furiey
07-21-2011, 05:09 AM
We did start a facebook group to use for the chat in our next game, however since that game we have been unable to actually get in a game together.

I.Kapodistrias
07-21-2011, 07:57 PM
We don't have to wait 2K to do it of course, but I find it important the game automatically lead us to a group or else noobs will never enter even if we spend half of the game trying to convince them.

Unfortunately the past 24 hours I prove myself right. It doesn't matter I am the King of my civ, no matter how much I tried to bring the noobs into the group I made, absolutely none of them did enter! They just continue to login, do some things without ever discuss it and then logoff. When I asked one of them why he doesn't want to, he responds: "I have better things to do"! Some people are just not bright enough to see communication as an absolutely necessary part of this game.
This is why I say 2K must automatically direct us to a group, the next second we join a civ!


We did start a facebook group to use for the chat in our next game, however since that game we have been unable to actually get in a game together.

And that's the second reason why "homemade" groups are just not enough. You can never succeed in having all your favorite coplayers in the same game and civ. A good communication system must be able to work with total strangers in a way the experienced players keep their sanity and the unexperienced learn the game faster from the experienced.

Karl Mendenhall
07-21-2011, 09:53 PM
Is everyone having the same problems with chat ? Mine takes 5-6 taps to type each letter, which of course takes forever. I have opened microsoft word on the side and I just type my message on that and cut and paste CTRL-V works in the game chat.

Of course this is all wasted since noone else seems to be talking.

Glinda
07-22-2011, 12:16 AM
Yes, many games are just walls of silence. I can't figure out if people don't look at the chat, or they don't want to co-operate.

Sergey Boroday
07-22-2011, 01:34 AM
Rather they can't see a chat because offline.
Developers should do something for more usable communications

Furiey
07-22-2011, 06:09 AM
I think many don't look, if you can get them to look then you can start communicating

bronzeager
07-22-2011, 09:17 AM
it's hard for the noobs to realize they should look at the chat... there is a lot of other stuff to catch up on, and the chat isn't very prominent. I think the King should be able to send a message to all teammates that either shows as an announcement when anyone joins or some kind of pop up message. Like: "READ THE CHAT EVERYONE!" or "GET X WONDER/TECH"

Bleys
07-22-2011, 10:16 AM
Great post. I also don't like the chat lag, character limit, name bug, and clicking another button when closing the chat window. Communication is important in a game like this where you have to coordinate your scientific research, battles, etc.

I suggest on working to make the chat faster, and also adding some chat commands like /name to contact that player directly and so on.

And I think chat messages could be removed from the log.

I.Kapodistrias
07-22-2011, 05:47 PM
Yes, many games are just walls of silence. I can't figure out if people don't look at the chat, or they don't want to co-operate.


Rather they can't see a chat because offline.
Developers should do something for more usable communications

Even a player who knows the importance of talking can be sick of this lagy bugy chat!
If we had a reliable communication system, like a fb group, noobs will start to participate too, sooner or later. The worst thing is not your co-players being not co-operative, but the fact that the messages are so hard to be received. I mean... I don't really mind if some noody ignore me (it is his right to ignore me if he wants). I do mind if he can't access really easy and fast all the talking like in fb groups with those red numbers, pop ups etc in order to have the choice to ignore me or talk to me!... It seems to me, right now he has no choice really. If he did, learning the importance of talking would be just a matter of time, just seeing the messages the experienced players sent to each other. Bottom line technical issues are a huge factor for us don't talk much.

I must insist suggesting 2K think of having fb groups used ingame somehow.

Sergey Boroday
07-23-2011, 09:33 AM
Even a player who knows the importance of talking can be sick of this lagy bugy chat!
...
I must insist suggesting 2K think of having fb groups used ingame somehow.
Agreed.

Today I plucked half of my hair trying to organize people for battle :D
And don't know how many of my messages was read or not.